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Healthcare Books

Value Stream Management for Lean Healthcare - Four Steps to Planning, Mapping, Implementing, and Controlling Improvements in All Types of Healthcare Environments by Don Tapping, Sue Kozlowski, Laura Archbold and Todd Sperl

Value Stream Management (VSM) is a proven and effective step-by-step methodology for understanding and applying the principles and practices of the Toyota Production System (i.e., Lean) within a healthcare organization. As authors, we have found continued success in applying the Value Stream Management methodology in the hospitals, clinics, and labs. You will be introduced to many of these successes throughout the book as topical anecdotes. The specific tools and practices of Lean and the implementation plan via the Value Stream Management process will be thoroughly explained.

In this book you will learn how to:
1) Apply the Value Stream Management methodology to specific projects within your facility
2) Educate staff on the fundamentals of Lean so that Lean can be part of everyone s job each and every day
3) Create a business case to inform the staff on the need for Lean or continuous improvement
4) Determine where waste lies in processes and facilitate ideas on how to eliminate waste through Total Employee Involvement (TEI)
5) Create current and future state maps, as well as a plan for implementation 6) Accelerate improvements activities
7) Select projects and apply the Lean tools
8) Improve patient (direct), as well as non-patient (non-direct), care processes
9) Document improvement activities to convey to management the success Lean can have on improving the bottom-line
10) Allow Lean to become a way of life in an ever-changing and demanding environment.

Value Stream Management for Lean Healthcare will provide you with the fundamental process (and steps) to implement Lean. This book has been segmented into the four main chapters of Assess, Diagnosis, Treat, and Prevent. These chapters will provide the skeletal framework on how the Lean tools and practices can be effectively applied in your Lean journey. Just as patients care requires a thorough history and physical exam to assist in determining a plan of cure for a patient; likewise, this book will provide a similar approach for the treatment and cure of your facilities process ailments.

Perfect Bound, Paperback - 8.5" 11.0" - 306 pages - Numerous Checklists, Worksheet, Sample Forms - Main ED Case Study - 12 Additional Case Studies Throughout - OR and Physician's Group Case Studies - Glossary - Index
 
$26.50 + s/h

Value Stream Management for Lean Healthcare Training Set by Don Tapping, Sue Kozlowski, Laura Archbold, and Todd Sperl

The Value Stream Management for Lean Healthcare Training Set is the ultimate training package for hospitals, clinics, labs, and other types of healthcare facilities. The content from the Value Stream Management for Lean Healthcare book is included in the Instructor notes portion of the PowerPoint slides for you to customize allowing the training to be relevant to your organization.

The training set includes:
1) 200+ PowerPoint slides on a CD conveying the book's content
2) 30+ Lean healthcare digital photos
3) A detailed ED case study
4) 12 additional mini-case studies
5) A value stream mapping exercise
6) A Lean Healthcare Jeopardy Game
7) A Lean simulation
8) 1-Facilitator's Guide
9) 2-Value Stream Management for Lean Healthcare books
10) 4-The New Lean Healthcare Pocket Guides
11) The Value Stream Management for Lean Healthcare worksheets in Excel
12) The ability to customize it all!

The Value Stream Management for Lean Healthcare Training Set is a powerful toolkit that offers a comprehensive methodology of Assess, Diagnosis, Treat, and Prevent to assist any healthcare facility in driving strategic change through improvements at the operational level.

Spiral Bound - 8.5" x 11" - 201 PowerPoint Slides - 100 photos, illustrations, worksheets included in presentation - case studies - simulations - activities - worksheets - and the CD containing the Word, Excel, and PowerPoint files for you to customize and create your own handouts.
 
$495.00 + s/h

Lean Healthcare: 5 Keys to Improving the Healthcare Environment by Debra Hadfield, RN, BSN, MSN; Shelagh Holmes, RN; Tom Fabrizio, Roger Kremer, and Don Tapping

This book is the first in the industry to offer real solutions and practical advice for improving patient and non-patient care processes, as well as reducing costs.   Included in the book are over 20 forms, worksheets, and guidelines for you to use as a workbook as you implement your 5S portion of a Lean or Six Sigma project.  Key learning features of this workbook include:  40+ digital photos demonstrating Lean and 5S projects, identification of who should be doing what part of the 5S activity, detailed procedures ensuring each 5S step is done thoroughly, started tips providing valuable insight from Lean Sensei, and quotes from various leaders throughout the world.

Spiral Bound - 8.5" x 11.0" - 120 Pages - 100+ Illustrations, Photos, Quotes, and Worksheets – Glossary

 
$45.00 + s/h

The 5S for the Office User's Guide

The 5S for the Office User's Guide provides an organization with the forms, worksheets, and checklists necessary to ensure a 5S project is well-planned from the start - as well as ensuring the program is sustained over time.  This how-to guide should be used as it is titled  - as a "Guide".  The information contained in this workbook should supplement, support, and enhance, etc. current materials that an organization may currently be using.

Paperback - 8.5" x 11.0" - 124 pages, 40+ forms, worksheets, and guides, 20+ digital photos

Will ship June 17th, 2010

 
$14.95 + s/h

Lean Office Demystified II - Using the Power of the Toyota Production System in Your Administrative, Desktop and Networking Environments by Don Tapping, Anne Dunn, Doug Fertuck, and Vlado Baban

Lean Office Demystified II is simple to understand and provides easy-to-do steps explaining how Lean can be applied in various administrative settings. The tools of takt time, pitch, leveling, standard work, mistake proofing, value stream mapping, etc. are all explained with examples that anyone can relate to. The book provides three main steps into applying Lean in any type office environment.

This new version also reveals the secrets on how Lean can be leveraged with MS Office (and other applications) to move information where it is needed, when it is needed, in error-free ways never dreamed of - at the speed of sight. Learn how MS Excel, Word, Access, Grove, and Visio, as well as ACT!, Windows Explorer, and Google Docs can be used in applying Lean tools and concepts. This is all conveyed through the Global Winds case study that is included at the end of each chapter.

This easy-to-use book includes everything you need for success - readiness guides, worksheets, forms, screen shots, application examples, etc. Lean Office Demystified II goes beyond theory to explain how all this works in the actual business case study of Global Winds. Lean Office Demystified II will boost office performance, reduce costs, and increase customer satisfaction, while at the same time create stress-free work place.

BONUS! The Appendix now contains step-by-step instructions on how to:

  1. Create a value stream map in Visio
  2. Use Pivot Tables to help identify a value stream
  3. Use Excel to create an Employee Balance Chart

Perfect Bound, Paperback - 5.5" x 7.5" - 400+ Pages - 150+ Illustrations, Forms, Worksheets, Screen Shots - Examples Throughout - Glossary - Index

 
$25.00 + s/h

The New Lean Healthcare Pocket Guide - Tools for the Elimination of Waste in Hospitals, Clinics, and Other Healthcare Facilities by Debra Hadfield, RN MSN, Shelagh Holmes, RN, Sue Kozlowski, Todd Sperl, and Don Tapping

The New Healthcare Pocket Guide is a collection of input from healthcare professionals and Lean Sensei.  It provides easy-to-use and easy-to-understand tools, methods, and concepts based on the world-class Toyota Motor Company (i.e., Lean).  The New Lean Healthcare Pocket Guide is design for use as a quick and easy reference as you learn and implement Lean tools.  The tools of 5S, continuous flow, cycle time, document tagging, error proofing, goals and outcomes, Just-In-Time, takt time, standard work, pitch, plus all the other Lean tools are thoroughly explained.  This “newer” version includes additional case studies, actual photos, an index, as well as compliments the Value Stream Management for Lean Healthcare book.  This book will assist any healthcare facility in the enabling them into a Lean environment where the focus is on both driving strategic change and meeting operational goals.

Spiral Bound - 3.5" x 5.5" – 254 pages – 120+ Illustrations, Forms, and Worksheets, Glossary, Photos, Case Studies Throughout, and Index
 
$9.95 + s/h

The New Lean Healthcare Pocket Guide XL - Tools for the Elimination of Waste in Hospitals, Clinics, and Other Healthcare Facilities by Debra Hadfield, RN MSN, Shelagh Holmes, RN, Sue Kozlowski, Todd Sperl, and Don Tapping

The New Healthcare Pocket Guide XL is a collection of input from healthcare professionals and Lean Sensei.  It provides easy-to-use and easy-to-understand tools, methods, and concepts based on the world-class Toyota Motor Company (i.e., Lean).  The New Lean Healthcare Pocket Guide XL in this larger format is design for use as a quick and easy reference as you learn and implement Lean tools.  The tools of 5S, continuous flow, cycle time, document tagging, error proofing, goals and outcomes, Just-In-Time, takt time, standard work, pitch, plus all the other Lean tools are thoroughly explained.  This "newer" version includes additional case studies, actual photos, an index, as well as compliments the Value Stream Management for Lean Healthcare book.  This book will assist any healthcare facility in the enabling them into a Lean environment where the focus is on both driving strategic change and meeting operational goals.

Spiral Bound -  5.5" x 8.5"  - 198 pages - 80+ Illustrations, Forms, Worksheets, - Case Studies Throughout - Glossary

 
$14.95 + s/h

The New Lean Healthcare Training Set by Don Tapping, Sue Kozolowski, and Todd Sperl

The New Lean Healthcare Training Set is your 21st century solution to conveying the methodology of teaching Lean practices in the healthcare environment.  This Set is based on over 15 years of implementing Lean in hospitals, labs, and clinics. The Set allows you to teach the topics contained in the best selling The New Lean Healthcare Pocket Guide with references throughout on the Note Pages of the Facilitator’s Guide.  This new version allows for you to conduct a value stream mapping and data collection exercise as well as lead discussions on 12 Lean healthcare case studies.

In this training set you will learn:

1)  How to communicate Lean relative to the healthcare industry through examples and activities
2)  To understand the Lean tools by viewing over 40 Lean Healthcare examples
3)  How to conduct kaizen events using the 3 S’s of Stabilize, Standardize, and Simplify
4)  To summarize the teachings through a Lean Healthcare Jeopardy game
5)  Learn how to conduct a Lean simulation that will relate to work and patient flow

Spiral Bound - 8.5" x 11" – 200+ PowerPoint Slides, 40 Lean Healthcare Photos, Twelve Case Studies, Instructions on activities for standard work, change, teaming, etc., Lean Healthcare Jeopardy Game, Value Stream Mapping Exercise, Lean Simulation Instructions, 1-Instructor’s Guide, 5-Participant Guides, 1- Lean Office…it can be done! DVD and a CD containing all the files for you to customize

 
$295.00 + s/h

The New Lean Healthcare Participant Guide by Don Tapping, Sue Kozolowski, and Todd Sperl

The New Healthcare Participant Guide presents the overheads from The New Healthcare Training Set three to a page. This allows notes to be taken as information from the Training Set is presented.

In this participant guide you will learn:

  1. How to contribute your ideas through Lean initiatives
  2. To understand the Lean tools by relating them to actual health care examples
  3. How Lean tools are applied through involvement in a simulation
  4. To improve your technical skills

Spiral Bound - 8.5" x 11" – 144+ PowerPoint slides three to a page.

 
$12.00 + s/h

The Lean Pocket Handbook for Kaizen Events

The Lean Pocket Handbook for Kaizen Events is your personal (i.e., individual) Lean planner for the 21st century.  We have found individuals that use this pocket handbook feel more part of the Kaizen team.  They also continue to contribute improvement ideas well past the formal team Kaizen Event.  That is what Lean is all about - making those small, incremental, improvements daily (i.e., hour-by-hour and minute-by-minute) by those closest to the process.

Paperback - 3.75” x  5.5” - 96pages

 
$6.95 + s/h

The Simply Lean Pocket Guide - Spiral Bound

First of its kind! The Simply Lean Pocket Guide is the integration of Lean and the PDCA methodology. The interactive Tinker Town case study allows you to take problem solving with a Lean twist to your next performance level.

Spiral Bound -  3.5” x 5.5”  – 239 pages – 90+ Illustrations, Forms, Worksheets – Case Study Throughout Demonstrating Quality Improvement and Lean Tools – Waste Audit – Glossary – Index

 
$9.95 + s/h

The Simply Lean Pocket Guide - Perfect Bound

First of its kind! The Simply Lean Pocket Guide is the integration of Lean and the PDCA methodology. The interactive Tinker Town case study allows you to take problem solving with a Lean twist to your next performance level.

Perfect Bound -  3.5” x 5.5”  – 239 pages – 90+ Illustrations, Forms, Worksheets – Case Study Throughout Demonstrating Quality Improvement and Lean Tools – Waste Audit – Glossary – Index

 
$7.95 + s/h

The Simply Lean Training Set

The Simply Lean Training Set is your 21st century solution to conveying the PLAN-DO-CHECK-ACT (PDCA) methodology with a Lean focus.  This set is based on over 30 years of problem solving and Lean implementation. The Set allows an organization to teach the topics contained in The Simply Pocket Guide with numerous interactive case studies that allow the participants to practice using basic problem solving tools.  The Set also conveys the most basic aspects of Lean through examples and digital photos.

In this training set you will learn how to:

  1. Use quality improvement tools through case study examples and activities
  2. Integrate Lean into any problem solving or Six Sigma project 
  3. Conduct Kaizen Events
  4. Summarize the teachings through a Simply Lean Jeopardy game
  5. Conduct a simulation that conveys Lean and problem solving solutions

Spiral Bound – 8.5” x 11” – 200 PowerPoint Slides - 40+ Illustrations, Simply Lean Jeopardy Game, Problem Solving Lean Simulation, Tinker Town Case Study, 1-Instructor’s Guide, 5-Participant Guides, and the CD containing all the PowerPoint slides for you to customize

 
$195.00 + s/h

The Simply Lean Participant Guide

The Simply Lean Participant Guide presents the overheads from The Simply Lean Training Set three to a page.  This allows notes to be taken as information from The Simply Lean Training Set is presented.

In this participant guide you will learn how to:

  1. Use quality improvement tools through case study examples and activities
  2. Integrated Lean into any problem solving or Six Sigma project 
  3. Participate actively in Kaizen Events
  4. Communicate the terms and concepts through a Simply Lean Jeopardy game
  5. Improve a process through interaction in a problem solving - Lean simulation

Spiral Bound – 8.5” x 11” – 143 PowerPoint slides three to a page

 
$12.00 + s/h

Who Hollered Fore? by Don Tapping and John West

Who Hollered Fore? creates an awareness of the evils of variation – along with the realization of what that costs an organization in time and money.  This book will assist in creating a common language and basic Lean theme throughout your organization.  Through the story of John, Laura, and the Bartlett’s, as they participate in a charity golf event, the conversation about Lean and golf become intertwined.  And finally they discover the secret to it all!

Hardcover - 5.5" x 8.5" - 90 pages

 
$14.95 + s/h