Good news for healthcare is that significant and proven innovations are available to eliminate waste and improve institutional function through the use of Lean and Six Sigma. It is the application of Lean – Six Sigma practices such as 5S, value stream mapping, pitch, standard work, mistake proofing, Voice of the Customer, etc. applied to non-patient and patient processes that will reduce waste and variation, improve the quality of care, and help improve the bottom-line.

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    By: Todd Sperl, Rob Ptacek, Jayant Trewn (PhD)
    This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking). The goal of this book is to make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or “practical” approach to problem solving and continuous improvement.  This book is intended to be used by Sigma Belt Levels, Lean Senseis (i.e., teachers), Continuous Improvement Specialists, front-line managers, and supervisors of departments and work groups, and improvement team members in their efforts to improve the patient care experience while reducing waste and variation in all types of healthcare processes. The Lean Six Sigma tools and concepts are presented relative to the A3 road map to provide a definitive how-to guide to problem solving and continuous improvement (Kaizen) initiatives.
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    By: Todd Sperl, Rob Ptacek, Jayant Trewn (PhD) This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking). The goal of this book is to make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or “practical” approach to problem solving and continuous improvement. This book is intended to be used by Sigma Belt Levels, Lean Senseis (i.e., teachers), Continuous Improvement Specialists, front-line managers, and supervisors of departments and work groups, and improvement team members in their efforts to improve the patient care experience while reducing waste and variation in all types of healthcare processes. The Lean Six Sigma tools and concepts are presented relative to the A3 Report to provide a definitive how-to guide to problem solving and continuous improvement (Kaizen) initiatives.
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    Activity Doesn't Mean Achievement: Identifying Waste in Healthcare
    By: Todd Sperl Activity Doesn’t Mean Achievement: Identifying Waste in Healthcare provides a practical approach to educate and communicate to healthcare staff on the various types of wastes that may exist in their processes as well as provide guidance in possible ways to eliminate those wastes.  Subsequently, individuals and teams can work to eliminate those specific wastes through Kaizen or Rapid Improvement Events.  The purpose of this book is to provide:
    1. A standard communication platform for defining the 12 wastes for an individual as well as a team
    2. EXAMPLES of healthcare waste that may “trigger” ideas of wasteful processes in your facility
    3. Questions to help DETECT wastes in current processes
    4. Suggestions of Lean and Six Sigma methods to ELIMINATE wastes
    5.  Innovative ways to conduct a Waste Walk
    6.  An example of a Waste Audit and Waste Walk
    7. Space in the book to document current wasteful processes as well as ideas for eliminating those wastes
    8. Definitions for the basic Lean and Six Sigma tools
    9. A case study on how one facility used the simple concept of waste to engage staff in their Lean journey
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    By: Debra Hadfield (RN, MSN), Shelagh Holmes (RN), Sue Kozlowski, Todd Sperl, and Don Tapping The New Healthcare Pocket Guide XL is a collection of input from healthcare professionals and Lean Sensei. It provides easy-to-use and easy-to-understand tools, methods, and concepts based on the world-class Toyota Motor Company (i.e., Lean). The New Lean Healthcare Pocket Guide XL in this larger format is design for use as a quick and easy reference as you learn and implement Lean tools. The tools of 5S, continuous flow, cycle time, document tagging, error proofing, goals and outcomes, Just-In-Time, takt time, standard work, pitch, plus all the other Lean tools are thoroughly explained. This "newer" version includes additional case studies, actual photos, an index, as well as compliments the Value Stream Management for Lean Healthcare book. This book will assist any healthcare facility in the enabling them into a Lean environment where the focus is on both driving strategic change and meeting operational goals.
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    By: Debra Hadfield (RN MSN), Shelagh Holmes (RN), Sue Kozlowski, Todd Sperl, and Don Tapping
    The New Healthcare Pocket Guide is a collection of input from healthcare professionals and Lean Sensei.  It provides easy-to-use and easy-to-understand tools, methods, and concepts based on the world-class Toyota Motor Company (i.e., Lean).  The New Lean Healthcare Pocket Guide is design for use as a quick and easy reference as you learn and implement Lean tools.  The tools of 5S, continuous flow, cycle time, document tagging, error proofing, goals and outcomes, Just-In-Time, takt time, standard work, pitch, plus all the other Lean tools are thoroughly explained.  This “newer” version includes additional case studies, actual photos, an index, as well as compliments the Value Stream Management for Lean Healthcare book.  This book will assist any healthcare facility in the enabling them into a Lean environment where the focus is on both driving strategic change and meeting operational goals.
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    By: Don Tapping, Sue Kozlowski, Laura Archbold, and Todd SperlValue Stream Management (VSM) is a proven and effective step-by-step methodology for understanding and applying the principles and practices of the Toyota Production System (i.e., Lean) within a healthcare organization. As authors, we have found continued success in applying the Value Stream Management methodology in the hospitals, clinics, and labs. You will be introduced to many of these successes throughout the book as topical anecdotes. The specific tools and practices of Lean and the implementation plan via the Value Stream Management process will be thoroughly explained.
  • By: Debra Hadfield (RN, BSN, MSN), Shelagh Holmes (RN), Tom Fabrizio, Roger Kremer, and Don Tapping
    This book is the first in the industry to offer real solutions and practical advice for improving patient and non-patient care processes, as well as reducing costs. Included in the book are over 20 forms, worksheets, and guidelines for you to use as a workbook as you implement your 5S portion of a Lean or Six Sigma project. Key learning features of this workbook include: 40+ digital photos demonstrating Lean and 5S projects, identification of who should be doing what part of the 5S activity, detailed procedures ensuring each 5S step is done thoroughly, started tips providing valuable insight from Lean Sensei, and quotes from various leaders throughout the world.
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    By: Rob Ptacek and Jaideep Motwani (Ph.D.)
    Today’s Lean! Learning About and Identifying Waste is the first book from the Today’s Lean! series published by MCS Media, Inc.  It has been suggested by you, our readers, that you would like Lean and Six Sigma information to be more succinct and at your fingertips, thus allowing for a single tool or concept to be easily accessible (i.e., as a pocket guide and not a manual).  Therefore, the Today’s Lean! series of books provide:
    1. Concise content on one main Lean or Six Sigma tool or concept
    2. Numerous case studies, worksheets, and examples from all types of industries
    3. Availability as a pocket guide or ebook
    4. A standard format
    5. An avenue to update content immediately via your feedback and input (via ebook updates)
    6. An inspiration for you to implement something similar
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    Today's Lean!  Using 5S to Organize Areas and Files
    By: Rob Ptacek and Jaideep Motwani (Ph.D.)
    Today’s Lean! Using 5S to Organize and Standardize Areas and Files is another book from the Today’s Lean! series published by MCS Media, Inc.  It has been suggested by you, our readers, that you would like Lean and Six Sigma information to be more succinct and at your fingertips, thus allowing for a single tool or concept to be easily accessible (i.e., as a pocket guide and not a manual).  Therefore, the Today’s Lean! series of books provide:
    1. Concise content on a one main Lean or Six Sigma tool or concept
    2. Numerous case studies, worksheets, and examples from all types of industries
    3. Availability as a pocket guide or ebook
    4. A standard format
    5. An avenue to update content immediately via your feedback and input (via ebook updates)
    6. An inspiration for you to implement something similar
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    Table of Contents
    By: Rob Ptacek and Jaideep Motwani (Ph.D)
    Pursuing Perfect Service is a comprehensive and detailed set of instructions on how to implement Lean and Six Sigma tools and concepts in a variety of environments. It will provide the solid foundation upon which Lean Sigma tools can be applied in any service organization. Service providers are continually processing daily requests and must know how to identify client needs and expectations, how to best satisfy their needs, and how to do it at the lowest possible cost. This book is a step-by-step implementation guide for continuous improvement while creating a solid foundation upon which to build a service excellence culture. Pursuing Perfect Service also provides insights and examples on how Information Technology can be used to improve data and information flow to enhance the overall client experience, while ensuring organizational profitability.
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    By: Don Tapping, Anne Dunn, Doug Fertuck, and Vlado Baban

    Lean Office Demystified II is simple to understand and provides easy-to-do steps explaining how Lean can be applied in various administrative settings. The tools of takt time, pitch, leveling, standard work, mistake proofing, value stream mapping, etc. are all explained with examples that anyone can relate to. The book provides three main steps into applying Lean in any type office environment.This new version also reveals the secrets on how Lean can be leveraged with MS Office (and other applications) to move information where it is needed, when it is needed, in error-free ways never dreamed of - at the speed of sight. Learn how MS Excel, Word, Access, Grove, and Visio, as well as ACT!, Windows Explorer, and Google Docs can be used in applying Lean tools and concepts. This is all conveyed through the Global Winds case study that is included at the end of each chapter.This easy-to-use book includes everything you need for success - readiness guides, worksheets, forms, screen shots, application examples, etc. Lean Office Demystified II goes beyond theory to explain how all this works in the actual business case study of Global Winds. Lean Office Demystified II will boost office performance, reduce costs, and increase customer satisfaction, while at the same time create stress-free work place.
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    Kaizen Demystified - A Practical and Systematic Method of Evaluating Circumstances to Use the Most Efficient and Effective Type of Kaizen to Improve Processes

    Kaizen Demystified

    $35.00 $22.50
    By: Jayant Twewn (PhD), Todd Sperl, Rob Ptacek, and Deborah Salimi (PhD)
    We are pleased to present Kaizen Demystified, perfectly timed for today s ever-changing and ever-demanding business environment requiring improved processes. Whether your industry is manufacturing, healthcare, financial, education, armed forces, services, government, or the construction industry, or, you are a manager, supervisor, team leader, or a front-line worker, this book will provide new insights and ideas for managing and facilitating continuous improvement and problem solving projects (i.e., Kaizen Events). Kaizen Demystified provides a simple and practical approach detailing five distinct methods on how Lean (and Six Sigma) tools and concepts can quickly and efficiently be applied and managed to solve business problems and improve processes. The five types of Kaizen Events detailed in this book are the: (1) Standard 5 Day Kaizen Event, also referred to as a Kaizen Blitz or Rapid Improvement Event, (2) Rolling Kaizen Event, (3) Web Based Kaizen Event, (4) Today's Kaizen Event, and (5) Wiki (or Quick) Kaizen Event. Each type will be thoroughly explained to demystify what it may mean for you. Kaizen Event Leadership is thoroughly explored in a separate chapter/section that relates to all types of Kaizen Events. It provides a listing of the common issues facing the leader of a Kaizen Event as well as suggested how-to leadership skills to address those issues. This is one of the most important aspects of leading any type of Kaizen Event.