The New Lean Office Training Set

By: Don TappingThe New Lean Office Training Set is your 21st century solution to conveying the methodology of teaching Lean practices in administrative settings.  This set is based on over 15 years of Lean Office implementation. The Set allows an organization to teach the topics contained in the best selling The New Lean Office Pocket Guide with references throughout on the Note Pages of the Facilitator’s Guide.  The Lean Office Assessment (Microsoft Excel) will allow you to identify key areas that may be of value to initiate Lean projects.

In this training set you will learn:

1. How to communicate Lean relative to administrative work flow (paper-based and electronic)
2. To understand the Lean tools by viewing over 50 Lean office examples (photos and illustrations)
3. How to conduct kaizen events using the 3 S’s of Stabilize, Standardize, and Simplify
4. To summarize the teachings through a Lean Office Jeopardy game and additional case studies
5. Learn how to conduct a Lean simulation that will relate to transactional work flow and customer (i.e., client, member, etc.) satisfaction

200+ PowerPoint Slides, 50 Lean Office Photos, Six Case Studies, Instructions on activities for standard work, change, teaming, etc., Lean Office Jeopardy Game, Value Stream Mapping Exercise, Desktop (PC) Application Examples, Lean Simulation Instructions,  1- Lean Office…it can be done! DVD, the Lean Office Assessment, and a CD containing all the files for you to customize