Healthcare Products

Good news for healthcare is that significant and proven innovations are available to eliminate waste and improve institutional function through the use of Lean and Six Sigma. It is the application of Lean – Six Sigma practices such as 5S, value stream mapping, pitch, standard work, mistake proofing, Voice of the Customer, etc. applied to non-patient and patient processes that will reduce waste and variation, improve the quality of care, and help improve the bottom-line.

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Practical Lean Six Sigma for Healthcare Training Set

Original price was: $195.00.Current price is: $165.00.

By: Todd Sperl, Rob Ptacek, Jayant Trewn (PhD)
The Practical Lean Six Sigma for Healthcare Training Set is a comprehensive 16-hour training program to educate all types of employees in hospitals, clinics, and physician group practices with a down-to-earth approach how Lean and Six Sigma tools and concepts improve clinical and non-clinical processes in terms of patient care and quality, cost, and speed in which services are delivered. References will be made in the Notes section throughout this Training Set guiding you to the appropriate page in the Practical Lean Six Sigma for Healthcare book. The book should be provided to all participants as a key reference for the information conveyed throughout the training session.

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5S for Healthcare Training Set

Original price was: $195.00.Current price is: $165.00.

By: Todd Sperl, Joe Buys, and Rob Ptacek
The 5S for Healthcare Training Set allows you to lead a continuous improvement team in the training and the subsequent implementation of 5S. The presentation includes a brief overview of Lean, Six Sigma, and Lean Six Sigma for Healthcare, guidelines for each step, examples from successful 5S practices, as well as Sensei Tips from those who have done it. The worksheets that are referenced can be immediately customized in the accompanying Excel worksheet file. Notes are included throughout the presentation to assist in explaining the various slides.

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The Lean Six Sigma Training Set

Original price was: $195.00.Current price is: $165.00.

By: Rob Ptacek and Jaideep Motwani (Ph.D.)
The Lean Six Sigma Training Set is your complete set of materials for conducting training on the tools and concepts of Lean and Six Sigma. With over 300+ PowerPoint slides, each tool is thoroughly explained with examples from a wide range of industries as well as administrative and desktop processes. Use this Training Set to customize and add/remove examples and photos as you deem appropriate. No training program that is purchased can be exactly what you want, therefore, it is expected this set be customized. Included in this Training Set are the following items: - 1 - Facilitator’s Guide that has the detailed Instructor Notes referencing The Lean Six Sigma Pocket Guide XL and Pursuing Perfect Service books - 1 - CD that contains the PowerPoint presentation, simulation, Jeopardy Game, and exercises

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The 5S Desktop (PC) Training Set

Original price was: $195.00.Current price is: $165.00.

By: Joe Buys, Vlado Babon, and Don Tapping
The 5S Desktop (PC) Training Set allows you to apply the Lean tool of 5S to your electronic files and folders using Windows Explorer and Outlook. The Training Set is based off the best-selling The 5S Desktop (PC) Pocket Handbook with references throughout on the Note Pages of the Facilitator's Guide. You will learn the step-by-step procedures for organizing and standardizing all your electronic files through the Greybeck, Inc. case study. Also, through the 5S phases, flags, filters, and reminders will be discussed to ensure your emails are better organized and handled. 5S is a powerful tool to begin to improve office productivity in regards to data and information flow.

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Value Stream Management for Lean Healthcare Training Set

Original price was: $195.00.Current price is: $159.50.

By: Don Tapping, Sue Kozlowski, Laura Archbold, and Todd SperlThe Value Stream Management for Lean Healthcare Training Set is the ultimate training package for hospitals, clinics, labs, and other types of healthcare facilities. The content from the Value Stream Management for Lean Healthcare book is included in the Instructor notes portion of the PowerPoint slides for you to customize allowing the training to be relevant to your organization.

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The New Lean Healthcare Training Set

Original price was: $195.00.Current price is: $159.50.

By: Don Tapping, Sue Kozolowski, and Todd Sperl
The New Lean Healthcare Training Set is your 21st century solution to conveying the methodology of teaching Lean practices in the healthcare environment. This Set is based on over 15 years of implementing Lean in hospitals, labs, and clinics. The Set allows you to teach the topics contained in the best selling The New Lean Healthcare Pocket Guide with references throughout on the Note Pages of the Facilitator’s Guide. This new version allows for you to conduct a value stream mapping and data collection exercise as well as lead discussions on 12 Lean healthcare case studies.

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The Simply Lean Training Set

Original price was: $195.00.Current price is: $139.50.
The Simply Lean Training Set is your 21st century solution to conveying the PLAN-DO-CHECK-ACT (PDCA) methodology with a Lean focus. This set is based on over 30 years of problem solving and Lean implementation. The Set allows an organization to teach the topics contained in The Simply Pocket Guide with numerous interactive case studies that allow the participants to practice using basic problem solving tools. The Set also conveys the most basic aspects of Lean through examples and digital photos. In this training set you will learn how to:

Use quality improvement tools through case study examples and activities

Integrate Lean into any problem solving or Six Sigma project

Conduct Kaizen Events

Summarize the teachings through a Simply Lean Jeopardy game

Conduct a simulation that conveys Lean and problem solving solutions
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Office Lean – It Can Be Done! DVD

$95.00

This is a 10 minute virtual tour of Eaton- Aerospace Division’s Customer Service organization. It shows the before and after of the Order Entry Value Stream, along with testimonials on how it was done. The tools of 5S, value stream mapping, document tagging, standard work, runners, takt time, pitch, heijunka, kanbans, etc. are all shown working in this administrative setting. (Click on the photo for more information and to see a clip of the video.)

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Lean Healthcare: 5 Keys to Improving the Healthcare Environment

$45.00

By: Debra Hadfield (RN, BSN, MSN), Shelagh Holmes (RN), Tom Fabrizio, Roger Kremer, and Don Tapping
Note: A Dropbox file link will be provided after purchase and the PDF can be used throughout your organization at no additional charge! This book is the first in the industry to offer real solutions and practical advice for improving patient and non-patient care processes, as well as reducing costs. Included in the book are over 20 forms, worksheets, and guidelines for you to use as a workbook as you implement your 5S portion of a Lean or Six Sigma project. Key learning features of this workbook include: 40+ digital photos demonstrating Lean and 5S projects, identification of who should be doing what part of the 5S activity, detailed procedures ensuring each 5S step is done thoroughly, started tips providing valuable insight from Lean Sensei, and quotes from various leaders throughout the world.

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Lean Healthcare Assessment and Gap Analysis

Original price was: $45.00.Current price is: $35.00.

The Lean Healthcare Assessment and Gap Analysis is based on a Plan, Do, Check, Act (PDCA) or Assess, Diagnosis, Treat, and Prevent improvement cycle. The questions are based on The Malcolm Baldrige Award Criteria and are the key ingredients to ensure your organization delivers quality care to patients. In that endeavor, take this assessment which has 5 main categories of Leadership, Patient Focus, Process Management, Staff Management, and Information and Analysis - with over 25 sub-categories to establish a benchmark for your hospital, clinic or physician group practice. The leader and team members should complete the assessment individually or as a team, with active debate. The results are compiled on a Radar Chart. A detailed Improvement Guide will assist you to the various Lean Six Sigma tools to work on attaining the next level.

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Lean Desktop Application Assessment

Original price was: $45.00.Current price is: $35.00.

The Lean Desktop Application Assessment allows an individual or group to evaluate current information and data flow relative to Lean concepts and tools. The Assessment is a customizable Microsoft Excel spreadsheet that will serve as a baseline as improvements are made over time, The Lean Desktop Application Assessment should take 5 - 10 minutes for an individual to complete and 30 - 45 minutes for a work group to complete (fill out, not create). Subsequent analysis for the work group may require an additional 1 - 2 hours to plan their first Lean Desktop project from the results of the assessment. The Assessment has 10 main categories that are each linked to an Instruction Sheet that details that particular category as well as to the Overview Sheet (Radar Chart). The score will assist you into allocating the appropriate resources in your Lean Desktop project. The Assessment has 10 main categories of 5S, Quality, Document Management, Visual Controls, Standard Work, Continuous Flow, Email, Leveling, Continuous Improvement, and Digital Waste Training, as well as 34 sub-categories.

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Employee Balance Chart

Original price was: $45.00.Current price is: $35.00.

Work load balancing is the optimal distribution of work units throughout the value stream to maintain takt time or pitch. Also known as employee/staff balancing or line balancing, work load balancing assures that now one worker is doing too much or too little work. Work load balancing begins with analyzing the current state of how work relative to the value stream is allocated and ends with an even and fair distribution of work, ensuring that customer demand is met with a continuous flow mentality. The Employee Balance eTool will make this process easier by allowing you to enter the various process activities and cycle times, as well as automatically displaying them in bar graph form. This eTool is a fully customizable Microsoft Excel file. Everything is here and ready for you to get started!

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The Lean Healthcare Jeopardy Game

$29.95

The Lean Healthcare Jeopardy Game (available as a Microsoft PowerPoint file for you to customize) is a highly-engaging game to reinforce Lean concepts presented throughout a training session or workshop. This activity is typically conducted at the end of a training session. Lean Jeopardy allows for the group to be energized with the information that had been presented, while at the same time having fun in a competitive manner. The Lean Healthcare Jeopardy Game has four categories, What is it?, Why use it?, Where use it?, and Picture this? with 5 answers for each category. There is also an additional 100 answers provided in a Microsoft Word file from which you can cut and paste into the PowerPoint file for newer versions as you see fit. The new questions are referenced from The Lean Healthcare Pocket Guide (XL).

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Pursuing Perfect Service

Original price was: $35.00.Current price is: $28.50.

By: Rob Ptacek and Jaideep Motwani (Ph.D)
Note: Currently out of stock. Orders placed today will ship within 2 weeks! Pursuing Perfect Service is a comprehensive and detailed set of instructions on how to implement Lean and Six Sigma tools and concepts in a variety of environments. It will provide the solid foundation upon which Lean Sigma tools can be applied in any service organization. Service providers are continually processing daily requests and must know how to identify client needs and expectations, how to best satisfy their needs, and how to do it at the lowest possible cost. This book is a step-by-step implementation guide for continuous improvement while creating a solid foundation upon which to build a service excellence culture. Pursuing Perfect Service also provides insights and examples on how Information Technology can be used to improve data and information flow to enhance the overall client experience, while ensuring organizational profitability.

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Practical Lean Six Sigma for Healthcare

$22.95

By: Todd Sperl, Rob Ptacek, Jayant Trewn (PhD)
NOTE: This book in on backorder. Orders placed today will ship Monday, September 4th, 2023. We will upgrade the shipping at no additional cost. This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking). The goal of this book is to make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or “practical” approach to problem solving and continuous improvement. This book is intended to be used by Sigma Belt Levels, Lean Senseis (i.e., teachers), Continuous Improvement Specialists, front-line managers, and supervisors of departments and work groups, and improvement team members in their efforts to improve the patient care experience while reducing waste and variation in all types of healthcare processes. The Lean Six Sigma tools and concepts are presented relative to the A3 road map to provide a definitive how-to guide to problem solving and continuous improvement (Kaizen) initiatives.

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iLEAN – 21st Century Lean

Original price was: $35.00.Current price is: $22.50.

By: Vlado Baban, Joe Buys, and Don Tapping
iLean's content will provide actual case studies, application examples, and working macros that have proven successful in improving information flow in all types of environments. iLean was arranged in a format that should provide you with enough detailed guidance (step-by-step instructions) to apply a similar-type Lean practice to your work process. Starting with Chapter 3, each chapter begins with a section titled Is this you? which was specifically designed to assist you in determining if that chapter has immediate relevancy to your current work challenges. Subsequently, it is suggested that a formal standard improvement methodology, Six Sigma's Design-Measure-Analyze-Improve-Control (D-M-A-I-C), Edward Deming's Plan-Do-Check-Act (PDCA) or some other similar methodology be used if a formal structure is required and/or more statistical analysis needs is required. However, many of the concepts and tools presented throughout this book can be implemented by an individual worker and, therefore, will not require a formal process (other than good project management skills). Microsoft s Office suite of products of Word, Excel, and Outlook, as well as Open Source applications of vTiger, Google Docs, and Huddle, are referenced throughout this book to provide an overall understanding of how Lean can be used to move information faster and more accurately than ever before. In doing so, you will be able to reduce inter-office dependencies, delays, and errors that may be present in your current business processes.

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Kaizen Demystified

$19.95

By: Jayant Twewn (PhD), Todd Sperl, Rob Ptacek, and Deborah Salimi (PhD)
We are pleased to present Kaizen Demystified, perfectly timed for today s ever-changing and ever-demanding business environment requiring improved processes. Whether your industry is manufacturing, healthcare, financial, education, armed forces, services, government, or the construction industry, or, you are a manager, supervisor, team leader, or a front-line worker, this book will provide new insights and ideas for managing and facilitating continuous improvement and problem solving projects (i.e., Kaizen Events). Kaizen Demystified provides a simple and practical approach detailing five distinct methods on how Lean (and Six Sigma) tools and concepts can quickly and efficiently be applied and managed to solve business problems and improve processes. The five types of Kaizen Events detailed in this book are the: (1) Standard 5 Day Kaizen Event, also referred to as a Kaizen Blitz or Rapid Improvement Event, (2) Rolling Kaizen Event, (3) Web Based Kaizen Event, (4) Today's Kaizen Event, and (5) Wiki (or Quick) Kaizen Event. Each type will be thoroughly explained to demystify what it may mean for you. Kaizen Event Leadership is thoroughly explored in a separate chapter/section that relates to all types of Kaizen Events. It provides a listing of the common issues facing the leader of a Kaizen Event as well as suggested how-to leadership skills to address those issues. This is one of the most important aspects of leading any type of Kaizen Event.

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Value Stream Management for Lean Healthcare

Original price was: $35.00.Current price is: $18.50.

By: Don Tapping, Sue Kozlowski, Laura Archbold, and Todd SperlValue Stream Management (VSM) is a proven and effective step-by-step methodology for understanding and applying the principles and practices of the Toyota Production System (i.e., Lean) within a healthcare organization. As authors, we have found continued success in applying the Value Stream Management methodology in the hospitals, clinics, and labs. You will be introduced to many of these successes throughout the book as topical anecdotes. The specific tools and practices of Lean and the implementation plan via the Value Stream Management process will be thoroughly explained.

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Today’s Lean Leader

$17.95

By: Rob Ptacek, Mark Coats, Col. (Retired, US Army), Todd PtacekToday's Lean Leader is designed for use as a quick and convenient reference, or as a training guide to improve your effectiveness in leading, supervising, and coaching employees. It provides valuable insight into the How To's of leadership and supervision. Today's Lean Leader can be used in a variety of ways, some of which are: (1)The guide is valuable for the new or veteran leader - supervisor (2) Remarkably, the guide in the hands of the workforce makes the task of leading and supervising all the easier when everyone is on the same page on these basic principles.

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Kaizen Demystified Worksheets

Original price was: $20.00.Current price is: $15.00.

The Kaizen Demystified Worksheets allow you to customize the tools, concepts, practices, and worksheets demonstrated in the Kaizen Demystified book. These 46 electronic worksheets will allow for an effective and efficient application of engaging people in a Kaizen Event. Delivered as customizable Excel worksheets.

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Practical Lean Six Sigma for Healthcare Worksheets

Original price was: $20.00.Current price is: $15.00.

The Practical Lean Six Sigma for Healthcare Worksheets allows you to customize the tools, concepts, and practices demonstrated in the Practical Lean Six Sigma for Healthcare book. These 27 electronic worksheets allow you to immediately begin to use the practices in your Kaizen Event. Delivered as customizable Excel worksheets.

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The 5S for the Office User’s Guide

Original price was: $14.95.Current price is: $12.95.

The 5S for the Office User's Guide provides an organization with the forms, worksheets, and checklists necessary to ensure a 5S project is well-planned from the start - as well as ensuring the program is sustained over time. This how-to guide should be used as it is titled - as a "Guide". The information contained in this workbook should supplement, support, and enhance, etc. current materials that an organization may currently be using. Throughout The 5S for the Office User’s Guide there will be various quotations, performance points, references to PC file storage (the IT case study in the appendix) etc. to further invoke the overall need to do 5S in all types of administrative settings. As organizations automate more administrative functions (i.e., becoming more paperless) then there must exist that same type of organization and standardization for a physical file system as well as the computer file system. It is the focus of this User’s Guide to have the 5S principles apply to both the physical desktop (paperwork, desk layout, drawer organization, etc.) and the PC desktop (folders, files, emails, shortcuts, etc.). No workbook or guide can take the place of a person’s enthusiasm and passion to improve. However, what this guide can do is provide a good, solid foundation on what is required to effectively implement 5S in administrative settings while also spearheading efforts to bring those principles to the PC.

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Value Stream Management for Lean Healthcare Worksheets

Original price was: $20.00.Current price is: $12.00.

The Value Stream Management for Lean Healthcare Worksheets allows you to customize the tools, concepts, and practices demonstrated in the Value Stream Management for Lean Healthcare book. These 52 electronic worksheets allow you to immediately begin to use the practices in your Kaizen Event. Delivered as customizable Excel worksheets.

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Value Stream Mapping Drawing Tool

$10.95

A flexible template to make accurate current and future state drawings for your value stream maps.

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