Healthcare Products

Good news for healthcare is that significant and proven innovations are available to eliminate waste and improve institutional function through the use of Lean and Six Sigma. It is the application of Lean – Six Sigma practices such as 5S, value stream mapping, pitch, standard work, mistake proofing, Voice of the Customer, etc. applied to non-patient and patient processes that will reduce waste and variation, improve the quality of care, and help improve the bottom-line.

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The 5S Desktop (PC) Training Set

Original price was: $195.00.Current price is: $165.00.

By: Joe Buys, Vlado Babon, and Don Tapping
The 5S Desktop (PC) Training Set allows you to apply the Lean tool of 5S to your electronic files and folders using Windows Explorer and Outlook. The Training Set is based off the best-selling The 5S Desktop (PC) Pocket Handbook with references throughout on the Note Pages of the Facilitator's Guide. You will learn the step-by-step procedures for organizing and standardizing all your electronic files through the Greybeck, Inc. case study. Also, through the 5S phases, flags, filters, and reminders will be discussed to ensure your emails are better organized and handled. 5S is a powerful tool to begin to improve office productivity in regards to data and information flow.

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The New Lean Healthcare Training Set

Original price was: $195.00.Current price is: $159.50.

By: Don Tapping, Sue Kozolowski, and Todd Sperl
The New Lean Healthcare Training Set is your 21st century solution to conveying the methodology of teaching Lean practices in the healthcare environment. This Set is based on over 15 years of implementing Lean in hospitals, labs, and clinics. The Set allows you to teach the topics contained in the best selling The New Lean Healthcare Pocket Guide with references throughout on the Note Pages of the Facilitator’s Guide. This new version allows for you to conduct a value stream mapping and data collection exercise as well as lead discussions on 12 Lean healthcare case studies.

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Value Stream Management for Lean Healthcare Training Set

Original price was: $195.00.Current price is: $159.50.

By: Don Tapping, Sue Kozlowski, Laura Archbold, and Todd SperlThe Value Stream Management for Lean Healthcare Training Set is the ultimate training package for hospitals, clinics, labs, and other types of healthcare facilities. The content from the Value Stream Management for Lean Healthcare book is included in the Instructor notes portion of the PowerPoint slides for you to customize allowing the training to be relevant to your organization.

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Value Stream Management for Lean Healthcare

Original price was: $35.00.Current price is: $18.50.

By: Don Tapping, Sue Kozlowski, Laura Archbold, and Todd SperlValue Stream Management (VSM) is a proven and effective step-by-step methodology for understanding and applying the principles and practices of the Toyota Production System (i.e., Lean) within a healthcare organization. As authors, we have found continued success in applying the Value Stream Management methodology in the hospitals, clinics, and labs. You will be introduced to many of these successes throughout the book as topical anecdotes. The specific tools and practices of Lean and the implementation plan via the Value Stream Management process will be thoroughly explained.

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Lean Office Demystified II – eBook

Original price was: $17.95.Current price is: $7.95.

By: Don Tapping, Anne Dunn, Doug Fertuck, and Vlado Baban

Note: Currently out of stock for hard copy. We Print-On-Demand for this title of quantities of 20 or more. Please call 734-475-4301 to place your order.

Your ebook will be provided as a downloadable file.
The downloadable PDF book provided is to be distributed to the quantity purchased. Unauthorized copying or sharing is not permitted. Please email info@theleanstore.com or call 734-475-4301 if you have any questions on the ebook(s) purchase. EG., purchasing 5 copies of a book will allow you to distribute the PDF to 5 users.
Lean Office Demystified II is simple to understand and provides easy-to-do steps explaining how Lean can be applied in various administrative settings. The tools of takt time, pitch, leveling, standard work, mistake proofing, value stream mapping, etc. are all explained with examples that anyone can relate to. The book provides three main steps into applying Lean in any type office environment.This new version also reveals the secrets on how Lean can be leveraged with MS Office (and other applications) to move information where it is needed, when it is needed, in error-free ways never dreamed of - at the speed of sight. Learn how MS Excel, Word, Access, Grove, and Visio, as well as ACT!, Windows Explorer, and Google Docs can be used in applying Lean tools and concepts. This is all conveyed through the Global Winds case study that is included at the end of each chapter.This easy-to-use book includes everything you need for success - readiness guides, worksheets, forms, screen shots, application examples, etc. Lean Office Demystified II goes beyond theory to explain how all this works in the actual business case study of Global Winds. Lean Office Demystified II will boost office performance, reduce costs, and increase customer satisfaction, while at the same time create stress-free work place.

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Lean Healthcare: 5 Keys to Improving the Healthcare Environment

$45.00

By: Debra Hadfield (RN, BSN, MSN), Shelagh Holmes (RN), Tom Fabrizio, Roger Kremer, and Don Tapping
Note: A Dropbox file link will be provided after purchase and the PDF can be used throughout your organization at no additional charge! This book is the first in the industry to offer real solutions and practical advice for improving patient and non-patient care processes, as well as reducing costs. Included in the book are over 20 forms, worksheets, and guidelines for you to use as a workbook as you implement your 5S portion of a Lean or Six Sigma project. Key learning features of this workbook include: 40+ digital photos demonstrating Lean and 5S projects, identification of who should be doing what part of the 5S activity, detailed procedures ensuring each 5S step is done thoroughly, started tips providing valuable insight from Lean Sensei, and quotes from various leaders throughout the world.

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The New Lean Healthcare Pocket Guide

Original price was: $7.95.Current price is: $6.95.

By: Debra Hadfield (RN MSN), Shelagh Holmes (RN), Sue Kozlowski, Todd Sperl, and Don Tapping
The New Healthcare Pocket Guide is a collection of input from healthcare professionals and Lean Sensei. It provides easy-to-use and easy-to-understand tools, methods, and concepts based on the world-class Toyota Motor Company (i.e., Lean). The New Lean Healthcare Pocket Guide is design for use as a quick and easy reference as you learn and implement Lean tools. The tools of 5S, continuous flow, cycle time, document tagging, error proofing, goals and outcomes, Just-In-Time, takt time, standard work, pitch, plus all the other Lean tools are thoroughly explained. This “newer” version includes additional case studies, actual photos, an index, as well as compliments the Value Stream Management for Lean Healthcare book. This book will assist any healthcare facility in the enabling them into a Lean environment where the focus is on both driving strategic change and meeting operational goals.

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The New Lean Healthcare Pocket Guide XL

Original price was: $12.95.Current price is: $10.95.

By: Debra Hadfield (RN, MSN), Shelagh Holmes (RN), Sue Kozlowski, Todd Sperl, and Don Tapping The New Healthcare Pocket Guide XL is a collection of input from healthcare professionals and Lean Sensei. It provides easy-to-use and easy-to-understand tools, methods, and concepts based on the world-class Toyota Motor Company (i.e., Lean). The New Lean Healthcare Pocket Guide XL in this larger format is design for use as a quick and easy reference as you learn and implement Lean tools. The tools of 5S, continuous flow, cycle time, document tagging, error proofing, goals and outcomes, Just-In-Time, takt time, standard work, pitch, plus all the other Lean tools are thoroughly explained. This "newer" version includes additional case studies, actual photos, an index, as well as compliments the Value Stream Management for Lean Healthcare book. This book will assist any healthcare facility in the enabling them into a Lean environment where the focus is on both driving strategic change and meeting operational goals.

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Kaizen Workshop Worksheets for Lean Healthcare

Original price was: $10.00.Current price is: $7.00.

The Kaizen Worksheets include all the forms and checklists you need to conduct a Kaizen event.These are meant to support your internal kaizen event process. For more detail on how to conduct a kaizen event for your industry, please check The Lean Store.com for workbooks detailing the process. Delivered as customizable Excel worksheets.

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The Lean Healthcare Jeopardy Game

$29.95

The Lean Healthcare Jeopardy Game (available as a Microsoft PowerPoint file for you to customize) is a highly-engaging game to reinforce Lean concepts presented throughout a training session or workshop. This activity is typically conducted at the end of a training session. Lean Jeopardy allows for the group to be energized with the information that had been presented, while at the same time having fun in a competitive manner. The Lean Healthcare Jeopardy Game has four categories, What is it?, Why use it?, Where use it?, and Picture this? with 5 answers for each category. There is also an additional 100 answers provided in a Microsoft Word file from which you can cut and paste into the PowerPoint file for newer versions as you see fit. The new questions are referenced from The Lean Healthcare Pocket Guide (XL).

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Lean Communication Forms

Original price was: $5.00.Current price is: $3.00.

This set of forms has proven successful in many Fortune 500 companies. The key to any project or continuous improvement is effective communications and alignment to the strategic goals of the organization. Delivered as customizable Word documents.

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Office Lean – It Can Be Done! DVD

$95.00

This is a 10 minute virtual tour of Eaton- Aerospace Division’s Customer Service organization. It shows the before and after of the Order Entry Value Stream, along with testimonials on how it was done. The tools of 5S, value stream mapping, document tagging, standard work, runners, takt time, pitch, heijunka, kanbans, etc. are all shown working in this administrative setting. (Click on the photo for more information and to see a clip of the video.)

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Value Stream Mapping Drawing Tool

$10.95

A flexible template to make accurate current and future state drawings for your value stream maps.

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Kaizen Workshop Worksheets for the Lean Office

Original price was: $10.00.Current price is: $8.00.

The Kaizen Worksheets include all the forms and checklists you need to conduct a Kaizen event. These are meant to support your internal kaizen event process. For more detail on how to conduct a kaizen event for your industry, please check The Lean Store.com for more workbooks detailing the process. Delivered as customizable Excel worksheets.

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The Lean Pocket Handbook for Kaizen Events

$7.95
The Lean Pocket Handbook for Kaizen Events is your personal (i.e., individual) Lean planner for the 21st century. We have found individuals that use this pocket handbook feel more part of the Kaizen team. They also continue to contribute improvement ideas well past the formal team Kaizen Event. That is what Lean is all about - making those small, incremental, improvements daily (i.e., hour-by-hour and minute-by-minute) by those closest to the process.
This handbook is designed to be:

A quick-reference guide. Lean tools are explained in more detail in other manuals or by your facilitator during the instruction portion of the workshop.

Your individual (i.e., personal) log. When working outside the formal training class, notes and ideas about the area or process that are being analyzed can be easily written down in this handbook (serving as your personal log) so as not to lose valuable process information.

Your personal Kaizen planner. Kaizen Events will require that individual tasks be assigned to team members to be completed prior to the next meeting. Many of these tasks will need to be scheduled within the individual’s current work day. This handbook will thus serve as your “planner” to assure these tasks are adequately planned and completed on time.

A tool to self-initiate Idea Kaizens. An Idea Kaizen is an individual that implements an improvement with little or no assistance or resource required. This is similar to a Suggestion Program submission; however, the individual with the Idea Kaizen would be responsible for immediate implementation of the idea.

A learning tool. Each tool will have illustrations to graphically represent the essence of each tool. This will allow you to better understand and learn about each tool prior to using them in your Kaizen Event.
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The Simply Lean Kaizen Worksheets

Original price was: $10.00.Current price is: $8.00.

The Simply Lean Kaizen Worksheets allow you to customize the tools, concepts, and practices demonstrated in The Simply Lean Pocket Guide. These 21 electronic worksheets will allow your Kaizen Events to be more effective in communicating the entire process. Delivered as customizable Excel worksheets.

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The Simply Lean Training Set

Original price was: $195.00.Current price is: $139.50.
The Simply Lean Training Set is your 21st century solution to conveying the PLAN-DO-CHECK-ACT (PDCA) methodology with a Lean focus. This set is based on over 30 years of problem solving and Lean implementation. The Set allows an organization to teach the topics contained in The Simply Pocket Guide with numerous interactive case studies that allow the participants to practice using basic problem solving tools. The Set also conveys the most basic aspects of Lean through examples and digital photos. In this training set you will learn how to:

Use quality improvement tools through case study examples and activities

Integrate Lean into any problem solving or Six Sigma project

Conduct Kaizen Events

Summarize the teachings through a Simply Lean Jeopardy game

Conduct a simulation that conveys Lean and problem solving solutions
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The Simply Lean Pocket Guide – Perfect Bound

$9.95

First of its kind! The Simply Lean Pocket Guide is the integration of Lean and the PDCA methodology. The interactive Tinker Town case study allows you to take problem solving with a Lean twist to your next performance level. The most basic premise of Lean is to simply and effectively problem solve. The Simply Lean Pocket Guide is a step-by-step approach to the implementation of process improvements using the PDCA model along with a Lean twist. If you are just beginning to adopt Lean or Six Sigma as a business improvement model, whether you are in the healthcare, financial services, construction, armed services, manufacturing, government, logistics, service, or construction industry, the first thing that should be acknowledged is that the solution to the problem (or improvement target that is to be reached) will be found in the intellect of the people who are working the process. Therefore, as a trainer, consultant (internal or external), or departmental head, the focus to improve a situation would be to “somehow” work with that group (and their intellect) and find a solution. However, that “somehow” is not always easy to attain and will require some guidance along the way. Simply Lean will provide that guidance ensuring root causes and wastes are eliminated in creating a Leaner, problem-free process.

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The Simply Lean Pocket Guide – Spiral Bound

$9.95

First of its kind! The Simply Lean Pocket Guide is the integration of Lean and the PDCA methodology. The interactive Tinker Town case study allows you to take problem solving with a Lean twist to your next performance level. The most basic premise of Lean is to simply and effectively problem solve. The Simply Lean Pocket Guide is a step-by-step approach to the implementation of process improvements using the PDCA model along with a Lean twist. If you are just beginning to adopt Lean or Six Sigma as a business improvement model, whether you are in the healthcare, financial services, construction, armed services, manufacturing, government, logistics, service, or construction industry, the first thing that should be acknowledged is that the solution to the problem (or improvement target that is to be reached) will be found in the intellect of the people who are working the process. Therefore, as a trainer, consultant (internal or external), or departmental head, the focus to improve a situation would be to “somehow” work with that group (and their intellect) and find a solution. However, that “somehow” is not always easy to attain and will require some guidance along the way.

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The 5S for the Office User’s Guide

Original price was: $14.95.Current price is: $12.95.

The 5S for the Office User's Guide provides an organization with the forms, worksheets, and checklists necessary to ensure a 5S project is well-planned from the start - as well as ensuring the program is sustained over time. This how-to guide should be used as it is titled - as a "Guide". The information contained in this workbook should supplement, support, and enhance, etc. current materials that an organization may currently be using. Throughout The 5S for the Office User’s Guide there will be various quotations, performance points, references to PC file storage (the IT case study in the appendix) etc. to further invoke the overall need to do 5S in all types of administrative settings. As organizations automate more administrative functions (i.e., becoming more paperless) then there must exist that same type of organization and standardization for a physical file system as well as the computer file system. It is the focus of this User’s Guide to have the 5S principles apply to both the physical desktop (paperwork, desk layout, drawer organization, etc.) and the PC desktop (folders, files, emails, shortcuts, etc.). No workbook or guide can take the place of a person’s enthusiasm and passion to improve. However, what this guide can do is provide a good, solid foundation on what is required to effectively implement 5S in administrative settings while also spearheading efforts to bring those principles to the PC.

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Employee Balance Chart

Original price was: $45.00.Current price is: $35.00.

Work load balancing is the optimal distribution of work units throughout the value stream to maintain takt time or pitch. Also known as employee/staff balancing or line balancing, work load balancing assures that now one worker is doing too much or too little work. Work load balancing begins with analyzing the current state of how work relative to the value stream is allocated and ends with an even and fair distribution of work, ensuring that customer demand is met with a continuous flow mentality. The Employee Balance eTool will make this process easier by allowing you to enter the various process activities and cycle times, as well as automatically displaying them in bar graph form. This eTool is a fully customizable Microsoft Excel file. Everything is here and ready for you to get started!

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iLEAN – 21st Century Lean

Original price was: $35.00.Current price is: $22.50.

By: Vlado Baban, Joe Buys, and Don Tapping
iLean's content will provide actual case studies, application examples, and working macros that have proven successful in improving information flow in all types of environments. iLean was arranged in a format that should provide you with enough detailed guidance (step-by-step instructions) to apply a similar-type Lean practice to your work process. Starting with Chapter 3, each chapter begins with a section titled Is this you? which was specifically designed to assist you in determining if that chapter has immediate relevancy to your current work challenges. Subsequently, it is suggested that a formal standard improvement methodology, Six Sigma's Design-Measure-Analyze-Improve-Control (D-M-A-I-C), Edward Deming's Plan-Do-Check-Act (PDCA) or some other similar methodology be used if a formal structure is required and/or more statistical analysis needs is required. However, many of the concepts and tools presented throughout this book can be implemented by an individual worker and, therefore, will not require a formal process (other than good project management skills). Microsoft s Office suite of products of Word, Excel, and Outlook, as well as Open Source applications of vTiger, Google Docs, and Huddle, are referenced throughout this book to provide an overall understanding of how Lean can be used to move information faster and more accurately than ever before. In doing so, you will be able to reduce inter-office dependencies, delays, and errors that may be present in your current business processes.

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The 5S Desktop (PC) Pocket Handbook

Original price was: $8.95.Current price is: $5.95.
By: Vlado Baban
The 5S Desktop (PC) Pocket Handbook is a step-by-step guide for the implementation of 5S to all your electronic files. The XP version of Windows Explorer and the Office 2003 software suite were the versions used in creating this handbook. This handbook is designed to be:

An implementation guide. This handbook steps you through each phase of the 5S process. Examples are shown to assist you in this process. No two file systems (Desktops) are the same; therefore, use the examples as a guide when you apply that phase or step to your Desktop.

A Lean beginning. 5S is a fundamental Lean tool and is considered the foundation for additional Lean tool application. Once 5S has been implemented and results have been obtained, there will be a need to integrate more Lean tools into your Desktop environment.

A spark for the department. Once everyone understands the basic premise of Lean and 5S, then that understanding can serve as a catalyst for a more comprehensive application of Lean tools. (iLean and Lean Office Demystified II are available books on how additional Lean tools can be applied to your Desktop environment.)

A bridge for improved performance. It is often stated that the average person at work today has nearly 80 emails to deal with on a daily basis. This, along with the other application files, can at times be overwhelming for the individual. Using 5S for organizing your emails, as well as the other application files, will greatly assist in managing this barrage of information. Implementing 5S to your files and folders will allow for a more stress-free workplace.
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Value Stream Management for Lean Healthcare Worksheets

Original price was: $20.00.Current price is: $12.00.

The Value Stream Management for Lean Healthcare Worksheets allows you to customize the tools, concepts, and practices demonstrated in the Value Stream Management for Lean Healthcare book. These 52 electronic worksheets allow you to immediately begin to use the practices in your Kaizen Event. Delivered as customizable Excel worksheets.

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