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    Activity Doesn’t Mean Achievement: Identifying Waste in Healthcare

    Original price was: $7.95.Current price is: $5.95.
    By: Todd Sperl Activity Doesn’t Mean Achievement: Identifying Waste in Healthcare provides a practical approach to educate and communicate to healthcare staff on the various types of wastes that may exist in their processes as well as provide guidance in possible ways to eliminate those wastes.  Subsequently, individuals and teams can work to eliminate those specific wastes through Kaizen or Rapid Improvement Events.  The purpose of this book is to provide:
    1. A standard communication platform for defining the 12 wastes for an individual as well as a team
    2. EXAMPLES of healthcare waste that may “trigger” ideas of wasteful processes in your facility
    3. Questions to help DETECT wastes in current processes
    4. Suggestions of Lean and Six Sigma methods to ELIMINATE wastes
    5.  Innovative ways to conduct a Waste Walk
    6.  An example of a Waste Audit and Waste Walk
    7. Space in the book to document current wasteful processes as well as ideas for eliminating those wastes
    8. Definitions for the basic Lean and Six Sigma tools
    9. A case study on how one facility used the simple concept of waste to engage staff in their Lean journey
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    Kaizen Workshop Worksheets for the Lean Office

    Original price was: $10.00.Current price is: $8.00.
    The Kaizen Worksheets include all the forms and checklists you need to conduct a Kaizen event. These are meant to support your internal kaizen event process. For more detail on how to conduct a kaizen event for your industry, please check The Lean Store.com for more workbooks detailing the process. Delivered as customizable Excel worksheets.
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    The New Lean Healthcare Training Set

    Original price was: $195.00.Current price is: $159.50.
    By: Don Tapping, Sue Kozolowski, and Todd Sperl
    The New Lean Healthcare Training Set is your 21st century solution to conveying the methodology of teaching Lean practices in the healthcare environment.  This Set is based on over 15 years of implementing Lean in hospitals, labs, and clinics. The Set allows you to teach the topics contained in the best selling The New Lean Healthcare Pocket Guide with references throughout on the Note Pages of the Facilitator’s Guide.  This new version allows for you to conduct a value stream mapping and data collection exercise as well as lead discussions on 12 Lean healthcare case studies.
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    Pursuing Perfect Service

    Original price was: $35.00.Current price is: $28.50.
    By: Rob Ptacek and Jaideep Motwani (Ph.D)
    Note:  Currently out of stock.  Orders placed today will ship within 2 weeks! Pursuing Perfect Service is a comprehensive and detailed set of instructions on how to implement Lean and Six Sigma tools and concepts in a variety of environments. It will provide the solid foundation upon which Lean Sigma tools can be applied in any service organization. Service providers are continually processing daily requests and must know how to identify client needs and expectations, how to best satisfy their needs, and how to do it at the lowest possible cost. This book is a step-by-step implementation guide for continuous improvement while creating a solid foundation upon which to build a service excellence culture. Pursuing Perfect Service also provides insights and examples on how Information Technology can be used to improve data and information flow to enhance the overall client experience, while ensuring organizational profitability.
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    The 5S for the Office User’s Guide

    Original price was: $14.95.Current price is: $12.95.
    The 5S for the Office User's Guide provides an organization with the forms, worksheets, and checklists necessary to ensure a 5S project is well-planned from the start - as well as ensuring the program is sustained over time. This how-to guide should be used as it is titled - as a "Guide". The information contained in this workbook should supplement, support, and enhance, etc. current materials that an organization may currently be using. Throughout The 5S for the Office User’s Guide there will be various quotations, performance points, references to PC file storage (the IT case study in the appendix) etc. to further invoke the overall need to do 5S in all types of administrative settings.  As organizations automate more administrative functions (i.e., becoming more paperless) then there must exist that same type of organization and standardization for a physical file system as well as the computer file system.  It is the focus of this User’s Guide to have the 5S principles apply to both the physical desktop (paperwork, desk layout, drawer organization, etc.) and the PC desktop (folders, files, emails, shortcuts, etc.). No workbook or guide can take the place of a person’s enthusiasm and passion to improve.  However, what this guide can do is provide a good, solid foundation on what is required to effectively implement 5S in administrative settings while also spearheading efforts to bring those principles to the PC.
  • A flexible template to make accurate current and future state drawings for your value stream maps.

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    The Lean Six Sigma Training Set

    Original price was: $195.00.Current price is: $165.00.
    By: Rob Ptacek and Jaideep  Motwani (Ph.D.)
    The Lean Six Sigma Training Set is your complete set of materials for conducting training on the tools and concepts of Lean and Six Sigma.  With over 300+ PowerPoint slides, each tool is thoroughly explained with examples from a wide range of industries as well as administrative and desktop processes. Use this Training Set to customize and add/remove examples and photos as you deem appropriate.  No training program that is purchased can be exactly what you want, therefore, it is expected this set be customized. Included in this Training Set are the following items: - 1 - Facilitator’s Guide that has the detailed Instructor Notes referencing The Lean Six Sigma Pocket Guide XL and Pursuing Perfect Service books - 1 - CD that contains the PowerPoint presentation, simulation, Jeopardy Game, and exercises
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    Kaizen Workshop Worksheets for Lean Healthcare

    Original price was: $10.00.Current price is: $7.00.
    The Kaizen Worksheets include all the forms and checklists you need to conduct a Kaizen event.These are meant to support your internal kaizen event process. For more detail on how to conduct a kaizen event for your industry, please check The Lean Store.com for workbooks detailing the process. Delivered as customizable Excel worksheets.
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    Value Stream Management for Lean Healthcare Training Set

    Original price was: $195.00.Current price is: $159.50.
    By: Don Tapping, Sue Kozlowski, Laura Archbold, and Todd SperlThe Value Stream Management for Lean Healthcare Training Set is the ultimate training package for hospitals, clinics, labs, and other types of healthcare facilities. The content from the Value Stream Management for Lean Healthcare book is included in the Instructor notes portion of the PowerPoint slides for you to customize allowing the training to be relevant to your organization.
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    Lean Desktop Application Assessment

    Original price was: $45.00.Current price is: $35.00.
    The Lean Desktop Application Assessment allows an individual or group to evaluate current information and data flow relative to Lean concepts and tools. The Assessment is a customizable Microsoft Excel spreadsheet that will serve as a baseline as improvements are made over time, The Lean Desktop Application Assessment should take 5 - 10 minutes for an individual to complete and 30 - 45 minutes for a work group to complete (fill out, not create). Subsequent analysis for the work group may require an additional 1 - 2 hours to plan their first Lean Desktop project from the results of the assessment. The Assessment has 10 main categories that are each linked to an Instruction Sheet that details that particular category as well as to the Overview Sheet (Radar Chart). The score will assist you into allocating the appropriate resources in your Lean Desktop project. The Assessment has 10 main categories of 5S, Quality, Document Management, Visual Controls, Standard Work, Continuous Flow, Email, Leveling, Continuous Improvement, and Digital Waste Training, as well as 34 sub-categories.
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    5S for Healthcare Training Set

    Original price was: $195.00.Current price is: $165.00.
    By: Todd Sperl, Joe  Buys, and Rob Ptacek
    The 5S for Healthcare Training Set allows you to lead a continuous improvement team in the training and the subsequent implementation of 5S. The presentation includes a brief overview of Lean, Six Sigma, and Lean Six Sigma for Healthcare, guidelines for each step, examples from successful 5S practices, as well as Sensei Tips from those who have done it. The worksheets that are referenced can be immediately customized in the accompanying Excel worksheet file. Notes are included throughout the presentation to assist in explaining the various slides.
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    iLEAN – 21st Century Lean

    Original price was: $35.00.Current price is: $22.50.
    By: Vlado Baban, Joe Buys, and Don Tapping
    iLean's content will provide actual case studies, application examples, and working macros that have proven successful in improving information flow in all types of environments. iLean was arranged in a format that should provide you with enough detailed guidance (step-by-step instructions) to apply a similar-type Lean practice to your work process. Starting with Chapter 3, each chapter begins with a section titled Is this you? which was specifically designed to assist you in determining if that chapter has immediate relevancy to your current work challenges. Subsequently, it is suggested that a formal standard improvement methodology, Six Sigma's Design-Measure-Analyze-Improve-Control (D-M-A-I-C), Edward Deming's Plan-Do-Check-Act (PDCA) or some other similar methodology be used if a formal structure is required and/or more statistical analysis needs is required. However, many of the concepts and tools presented throughout this book can be implemented by an individual worker and, therefore, will not require a formal process (other than good project management skills). Microsoft s Office suite of products of Word, Excel, and Outlook, as well as Open Source applications of vTiger, Google Docs, and Huddle, are referenced throughout this book to provide an overall understanding of how Lean can be used to move information faster and more accurately than ever before. In doing so, you will be able to reduce inter-office dependencies, delays, and errors that may be present in your current business processes.

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