• By: Jayant Twewn (PhD), Todd Sperl, Rob Ptacek, and Deborah Salimi (PhD)
    We are pleased to present Kaizen Demystified, perfectly timed for today s ever-changing and ever-demanding business environment requiring improved processes. Whether your industry is manufacturing, healthcare, financial, education, armed forces, services, government, or the construction industry, or, you are a manager, supervisor, team leader, or a front-line worker, this book will provide new insights and ideas for managing and facilitating continuous improvement and problem solving projects (i.e., Kaizen Events). Kaizen Demystified provides a simple and practical approach detailing five distinct methods on how Lean (and Six Sigma) tools and concepts can quickly and efficiently be applied and managed to solve business problems and improve processes. The five types of Kaizen Events detailed in this book are the: (1) Standard 5 Day Kaizen Event, also referred to as a Kaizen Blitz or Rapid Improvement Event, (2) Rolling Kaizen Event, (3) Web Based Kaizen Event, (4) Today's Kaizen Event, and (5) Wiki (or Quick) Kaizen Event. Each type will be thoroughly explained to demystify what it may mean for you. Kaizen Event Leadership is thoroughly explored in a separate chapter/section that relates to all types of Kaizen Events. It provides a listing of the common issues facing the leader of a Kaizen Event as well as suggested how-to leadership skills to address those issues. This is one of the most important aspects of leading any type of Kaizen Event.
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    5S for the Office User’s Guide Worksheets

    Original price was: $10.00.Current price is: $7.00.
    The 5S for the Office User's Guide Worksheets allow you to customize the tools, concepts, practices, and worksheets demonstrated in The 5S for the Office User's Guide. These 41 electronic worksheets will allow for more effective implementation of 5S practices in your administrative areas. Delivered as customizable Excel worksheets.
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    Lean Communication Forms

    Original price was: $5.00.Current price is: $3.00.
    This set of forms has proven successful in many Fortune 500 companies. The key to any project or continuous improvement is effective communications and alignment to the strategic goals of the organization. Delivered as customizable Word documents.
  • First of its kind! The Simply Lean Pocket Guide for Construction is the integration of Lean and the PDCA methodology. The actual case study of Midway Construction demonstrates specifically how problem solving and Lean were used in achieving significant results involving various aspects of the construction industry. The case study - along with the detailed descriptions of the quality improvement tools (with a Lean twist as explained in the case) allows you to take your organization to your next performance level.

    NOTE: We are only providing this book as Print On Demand (POD) which requires a minimum order of 100 books. Please call 734-475-4301 to place your order.  If you require less than that, please consider The New and Improved Lean Office Pocket Guide or The Simple Lean Pocket Guide.

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    Practical Lean Six Sigma for Healthcare Worksheets

    Original price was: $20.00.Current price is: $15.00.
    The Practical Lean Six Sigma for Healthcare Worksheets allows you to customize the tools, concepts, and practices demonstrated in the Practical Lean Six Sigma for Healthcare book. These 27 electronic worksheets allow you to immediately begin to use the practices in your Kaizen Event. Delivered as customizable Excel worksheets.
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    Practical Lean Six Sigma for Healthcare Training Set

    Original price was: $195.00.Current price is: $165.00.
    By: Todd Sperl, Rob Ptacek, Jayant Trewn (PhD)
    The Practical Lean Six Sigma for Healthcare Training Set is a comprehensive 16-hour training program to educate all types of employees in hospitals, clinics, and physician group practices with a down-to-earth approach how Lean and Six Sigma tools and concepts improve clinical and non-clinical processes in terms of patient care and quality, cost, and speed in which services are delivered. References will be made in the Notes section throughout this Training Set guiding you to the appropriate page in the Practical Lean Six Sigma for Healthcare book. The book should be provided to all participants as a key reference for the information conveyed throughout the training session.
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    Value Stream Management for Lean Healthcare Worksheets

    Original price was: $20.00.Current price is: $12.00.
    The Value Stream Management for Lean Healthcare Worksheets allows you to customize the tools, concepts, and practices demonstrated in the Value Stream Management for Lean Healthcare book. These 52 electronic worksheets allow you to immediately begin to use the practices in your Kaizen Event. Delivered as customizable Excel worksheets.
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    Lean Office Demystified II – eBook

    Original price was: $17.95.Current price is: $7.95.
    By: Don Tapping, Anne Dunn, Doug Fertuck, and Vlado Baban

    Note:  Currently out of stock for hard copy.   We Print-On-Demand for this title of quantities of 20 or more.  Please call 734-475-4301 to place your order.

    Your ebook will be provided as a downloadable file.

    The downloadable PDF book provided is to be distributed to the quantity purchased. Unauthorized copying or sharing is not permitted. Please email info@theleanstore.com or call 734-475-4301 if you have any questions on the ebook(s) purchase.  EG., purchasing 5 copies of a book will allow you to distribute the PDF to 5 users.
    Lean Office Demystified II is simple to understand and provides easy-to-do steps explaining how Lean can be applied in various administrative settings. The tools of takt time, pitch, leveling, standard work, mistake proofing, value stream mapping, etc. are all explained with examples that anyone can relate to. The book provides three main steps into applying Lean in any type office environment.This new version also reveals the secrets on how Lean can be leveraged with MS Office (and other applications) to move information where it is needed, when it is needed, in error-free ways never dreamed of - at the speed of sight. Learn how MS Excel, Word, Access, Grove, and Visio, as well as ACT!, Windows Explorer, and Google Docs can be used in applying Lean tools and concepts. This is all conveyed through the Global Winds case study that is included at the end of each chapter.This easy-to-use book includes everything you need for success - readiness guides, worksheets, forms, screen shots, application examples, etc. Lean Office Demystified II goes beyond theory to explain how all this works in the actual business case study of Global Winds. Lean Office Demystified II will boost office performance, reduce costs, and increase customer satisfaction, while at the same time create stress-free work place.
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    Lean Healthcare Assessment and Gap Analysis

    Original price was: $45.00.Current price is: $35.00.
    The Lean Healthcare Assessment and Gap Analysis is based on a Plan, Do, Check, Act (PDCA) or Assess, Diagnosis, Treat, and Prevent improvement cycle. The questions are based on The Malcolm Baldrige Award Criteria and are the key ingredients to ensure your organization delivers quality care to patients. In that endeavor, take this assessment which has 5 main categories of Leadership, Patient Focus, Process Management, Staff Management, and Information and Analysis - with over 25 sub-categories to establish a benchmark for your hospital, clinic or physician group practice. The leader and team members should complete the assessment individually or as a team, with active debate. The results are compiled on a Radar Chart. A detailed Improvement Guide will assist you to the various Lean Six Sigma tools to work on attaining the next level.
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    Waste Walk Audit Form

    Original price was: $10.00.Current price is: $8.00.
    A Waste Walk is an activity for project team members to further understand a process area that is being considered for improvement, asking questions, and then identifying the wastes on the current state value stream or process map. Using this customizable Waste Walk Audit form, the team members, along with their Lean training, can view the area with a fresh perspective as they identify process waste. Delivered as customizable Word document.
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    Activity Doesn’t Mean Achievement: Identifying Waste in Healthcare

    Original price was: $7.95.Current price is: $5.95.
    By: Todd Sperl Activity Doesn’t Mean Achievement: Identifying Waste in Healthcare provides a practical approach to educate and communicate to healthcare staff on the various types of wastes that may exist in their processes as well as provide guidance in possible ways to eliminate those wastes.  Subsequently, individuals and teams can work to eliminate those specific wastes through Kaizen or Rapid Improvement Events.  The purpose of this book is to provide:
    1. A standard communication platform for defining the 12 wastes for an individual as well as a team
    2. EXAMPLES of healthcare waste that may “trigger” ideas of wasteful processes in your facility
    3. Questions to help DETECT wastes in current processes
    4. Suggestions of Lean and Six Sigma methods to ELIMINATE wastes
    5.  Innovative ways to conduct a Waste Walk
    6.  An example of a Waste Audit and Waste Walk
    7. Space in the book to document current wasteful processes as well as ideas for eliminating those wastes
    8. Definitions for the basic Lean and Six Sigma tools
    9. A case study on how one facility used the simple concept of waste to engage staff in their Lean journey
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    Kaizen Workshop Worksheets for the Lean Office

    Original price was: $10.00.Current price is: $8.00.
    The Kaizen Worksheets include all the forms and checklists you need to conduct a Kaizen event. These are meant to support your internal kaizen event process. For more detail on how to conduct a kaizen event for your industry, please check The Lean Store.com for more workbooks detailing the process. Delivered as customizable Excel worksheets.
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    The New Lean Healthcare Training Set

    Original price was: $195.00.Current price is: $159.50.
    By: Don Tapping, Sue Kozolowski, and Todd Sperl
    The New Lean Healthcare Training Set is your 21st century solution to conveying the methodology of teaching Lean practices in the healthcare environment.  This Set is based on over 15 years of implementing Lean in hospitals, labs, and clinics. The Set allows you to teach the topics contained in the best selling The New Lean Healthcare Pocket Guide with references throughout on the Note Pages of the Facilitator’s Guide.  This new version allows for you to conduct a value stream mapping and data collection exercise as well as lead discussions on 12 Lean healthcare case studies.
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    Pursuing Perfect Service

    Original price was: $35.00.Current price is: $28.50.
    By: Rob Ptacek and Jaideep Motwani (Ph.D)
    Note:  Currently out of stock.  Orders placed today will ship within 2 weeks! Pursuing Perfect Service is a comprehensive and detailed set of instructions on how to implement Lean and Six Sigma tools and concepts in a variety of environments. It will provide the solid foundation upon which Lean Sigma tools can be applied in any service organization. Service providers are continually processing daily requests and must know how to identify client needs and expectations, how to best satisfy their needs, and how to do it at the lowest possible cost. This book is a step-by-step implementation guide for continuous improvement while creating a solid foundation upon which to build a service excellence culture. Pursuing Perfect Service also provides insights and examples on how Information Technology can be used to improve data and information flow to enhance the overall client experience, while ensuring organizational profitability.
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    The 5S for the Office User’s Guide

    Original price was: $14.95.Current price is: $12.95.
    The 5S for the Office User's Guide provides an organization with the forms, worksheets, and checklists necessary to ensure a 5S project is well-planned from the start - as well as ensuring the program is sustained over time. This how-to guide should be used as it is titled - as a "Guide". The information contained in this workbook should supplement, support, and enhance, etc. current materials that an organization may currently be using. Throughout The 5S for the Office User’s Guide there will be various quotations, performance points, references to PC file storage (the IT case study in the appendix) etc. to further invoke the overall need to do 5S in all types of administrative settings.  As organizations automate more administrative functions (i.e., becoming more paperless) then there must exist that same type of organization and standardization for a physical file system as well as the computer file system.  It is the focus of this User’s Guide to have the 5S principles apply to both the physical desktop (paperwork, desk layout, drawer organization, etc.) and the PC desktop (folders, files, emails, shortcuts, etc.). No workbook or guide can take the place of a person’s enthusiasm and passion to improve.  However, what this guide can do is provide a good, solid foundation on what is required to effectively implement 5S in administrative settings while also spearheading efforts to bring those principles to the PC.
  • A flexible template to make accurate current and future state drawings for your value stream maps.

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    The Lean Office Pocket Handbook

    Original price was: $7.95.Current price is: $5.95.
    By: Roger Kremer
    The Lean Office Pocket Handbookis a quick-reference guide covering the terms, concepts, benefits and techniques for the application of Lean in administrative areas of all industry types. It is easy to follow, simple in its concepts, and, above all, practical to use. The tools of 5S, continuous flow, office layout, value stream mapping, process mapping, problem solving, kanbanning office supplies, kaizen, plus numerous other Lean tools are defined in terms that relate to the administrative environment.
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    The Lean Six Sigma Training Set

    Original price was: $195.00.Current price is: $165.00.
    By: Rob Ptacek and Jaideep  Motwani (Ph.D.)
    The Lean Six Sigma Training Set is your complete set of materials for conducting training on the tools and concepts of Lean and Six Sigma.  With over 300+ PowerPoint slides, each tool is thoroughly explained with examples from a wide range of industries as well as administrative and desktop processes. Use this Training Set to customize and add/remove examples and photos as you deem appropriate.  No training program that is purchased can be exactly what you want, therefore, it is expected this set be customized. Included in this Training Set are the following items: - 1 - Facilitator’s Guide that has the detailed Instructor Notes referencing The Lean Six Sigma Pocket Guide XL and Pursuing Perfect Service books - 1 - CD that contains the PowerPoint presentation, simulation, Jeopardy Game, and exercises
  • Sale!

    Kaizen Workshop Worksheets for Lean Healthcare

    Original price was: $10.00.Current price is: $7.00.
    The Kaizen Worksheets include all the forms and checklists you need to conduct a Kaizen event.These are meant to support your internal kaizen event process. For more detail on how to conduct a kaizen event for your industry, please check The Lean Store.com for workbooks detailing the process. Delivered as customizable Excel worksheets.
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    Value Stream Management for Lean Healthcare Training Set

    Original price was: $195.00.Current price is: $159.50.
    By: Don Tapping, Sue Kozlowski, Laura Archbold, and Todd SperlThe Value Stream Management for Lean Healthcare Training Set is the ultimate training package for hospitals, clinics, labs, and other types of healthcare facilities. The content from the Value Stream Management for Lean Healthcare book is included in the Instructor notes portion of the PowerPoint slides for you to customize allowing the training to be relevant to your organization.
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    The Lean Primer

    Original price was: $15.00.Current price is: $12.50.
     
    By: Roger Kremer and Tom Fabrizio The Lean Primer will allow you to train the organization to understand how critical the implementation of Lean principles and processes are to your short and long term success. It will provide the various reasons why an organization must go Lean, as well as detailing what Lean is. Lean will be explained in the terms of Stabilize, Flow, and Sustain with reference to the following topics of lean vision, waste, value stream mapping, 5S, takt time, buffer and safety stock, continuous flow, standard work, quick changeover, kanban, visual controls, mistake-proofing, leveling, paced withdrawal, visual production control, runners, TPM, and kaizen. Each of these tools will also be explained with digital photos from world-class shops from across the US that shared their best practices.
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    Lean Desktop Application Assessment

    Original price was: $45.00.Current price is: $35.00.
    The Lean Desktop Application Assessment allows an individual or group to evaluate current information and data flow relative to Lean concepts and tools. The Assessment is a customizable Microsoft Excel spreadsheet that will serve as a baseline as improvements are made over time, The Lean Desktop Application Assessment should take 5 - 10 minutes for an individual to complete and 30 - 45 minutes for a work group to complete (fill out, not create). Subsequent analysis for the work group may require an additional 1 - 2 hours to plan their first Lean Desktop project from the results of the assessment. The Assessment has 10 main categories that are each linked to an Instruction Sheet that details that particular category as well as to the Overview Sheet (Radar Chart). The score will assist you into allocating the appropriate resources in your Lean Desktop project. The Assessment has 10 main categories of 5S, Quality, Document Management, Visual Controls, Standard Work, Continuous Flow, Email, Leveling, Continuous Improvement, and Digital Waste Training, as well as 34 sub-categories.
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    Lean Office Assessment

    Original price was: $45.00.Current price is: $35.00.
    The Lean Office Assessment was created allowing a departmental work group or individual to continually assess their Lean or continuous improvement initiatives. The Lean Office Assessment is a customizable Microsoft Excel spreadsheet that will provide a baseline from which you can then improve your administrative processes. It also can assist in determining which Lean tools may be of value during a continuous improvement project. The Lean Office Assessment has 10 Lean building block categories that are further divided into 34 sub-categories that are individually scored. All categories are automatically linked to the Overview page which displays a Radar (or Spider) Chart of the total category scores. The score will assist you into allocating the appropriate resources in your Lean project. When conducting the Assessment the work group or individual must relate their database management procedures and Microsoft Office practices to the overall concepts and tools referenced. The 10 categories are: 5S, Quality, Physical Layout, Visual Controls, Standard Work, Continuous Flow, Pull Systems, Leveling, Continuous Improvement, and Training.
  •  
    By: David M. TappingThe Lean Pocket Handbook for Financial Services is a quick, ready-to-use, reference allowing employee's in the financial, insurance, and banking industry to learn, understand, and apply Lean (continuous improvement) tools. The book describes the basic thirteen Lean tools (5S, continuous flow, standard work, paper file system, Six Sigma, etc.) that have proven successful in financial service applications. Lean is a business improvement system based on the powerful concepts documented by the world-class Toyota Motor Corporation. Lean is a process to eliminate waste. For these financial service industries to obtain their share of the 21st century investment and banking business, costs must be contained and waste eliminated. If this does not occur through the use of Lean and Six Sigma, your ATM card will be drawing from the Chekiang First Bank Ltd., Beijing, China.

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