• By: Todd Sperl, Rob Ptacek, Jayant Trewn (PhD)
    NOTE:  This book in on backorder.  Orders placed today will ship Monday, September 4th, 2023.  We will upgrade the shipping at no additional cost. This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking). The goal of this book is to make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or “practical” approach to problem solving and continuous improvement.  This book is intended to be used by Sigma Belt Levels, Lean Senseis (i.e., teachers), Continuous Improvement Specialists, front-line managers, and supervisors of departments and work groups, and improvement team members in their efforts to improve the patient care experience while reducing waste and variation in all types of healthcare processes. The Lean Six Sigma tools and concepts are presented relative to the A3 road map to provide a definitive how-to guide to problem solving and continuous improvement (Kaizen) initiatives.
  • Sale!

    The Practical Lean Six Sigma Pocket Guide for Healthcare

    Original price was: $9.95.Current price is: $8.95.
    By: Todd Sperl, Rob Ptacek, Jayant Trewn (PhD) This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking). The goal of this book is to make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or “practical” approach to problem solving and continuous improvement. This book is intended to be used by Sigma Belt Levels, Lean Senseis (i.e., teachers), Continuous Improvement Specialists, front-line managers, and supervisors of departments and work groups, and improvement team members in their efforts to improve the patient care experience while reducing waste and variation in all types of healthcare processes. The Lean Six Sigma tools and concepts are presented relative to the A3 Report to provide a definitive how-to guide to problem solving and continuous improvement (Kaizen) initiatives.
  • Sale!

    Activity Doesn’t Mean Achievement: Identifying Waste in Healthcare

    Original price was: $7.95.Current price is: $5.95.
    By: Todd Sperl Activity Doesn’t Mean Achievement: Identifying Waste in Healthcare provides a practical approach to educate and communicate to healthcare staff on the various types of wastes that may exist in their processes as well as provide guidance in possible ways to eliminate those wastes.  Subsequently, individuals and teams can work to eliminate those specific wastes through Kaizen or Rapid Improvement Events.  The purpose of this book is to provide:
    1. A standard communication platform for defining the 12 wastes for an individual as well as a team
    2. EXAMPLES of healthcare waste that may “trigger” ideas of wasteful processes in your facility
    3. Questions to help DETECT wastes in current processes
    4. Suggestions of Lean and Six Sigma methods to ELIMINATE wastes
    5.  Innovative ways to conduct a Waste Walk
    6.  An example of a Waste Audit and Waste Walk
    7. Space in the book to document current wasteful processes as well as ideas for eliminating those wastes
    8. Definitions for the basic Lean and Six Sigma tools
    9. A case study on how one facility used the simple concept of waste to engage staff in their Lean journey
  • Sale!

    The New Lean Healthcare Pocket Guide XL

    Original price was: $12.95.Current price is: $10.95.
    By: Debra Hadfield (RN, MSN), Shelagh Holmes (RN), Sue Kozlowski, Todd Sperl, and Don Tapping The New Healthcare Pocket Guide XL is a collection of input from healthcare professionals and Lean Sensei. It provides easy-to-use and easy-to-understand tools, methods, and concepts based on the world-class Toyota Motor Company (i.e., Lean). The New Lean Healthcare Pocket Guide XL in this larger format is design for use as a quick and easy reference as you learn and implement Lean tools. The tools of 5S, continuous flow, cycle time, document tagging, error proofing, goals and outcomes, Just-In-Time, takt time, standard work, pitch, plus all the other Lean tools are thoroughly explained. This "newer" version includes additional case studies, actual photos, an index, as well as compliments the Value Stream Management for Lean Healthcare book. This book will assist any healthcare facility in the enabling them into a Lean environment where the focus is on both driving strategic change and meeting operational goals.
  • Sale!

    The New Lean Healthcare Pocket Guide

    Original price was: $7.95.Current price is: $6.95.
    By: Debra Hadfield (RN MSN), Shelagh Holmes (RN), Sue Kozlowski, Todd Sperl, and Don Tapping
    The New Healthcare Pocket Guide is a collection of input from healthcare professionals and Lean Sensei.  It provides easy-to-use and easy-to-understand tools, methods, and concepts based on the world-class Toyota Motor Company (i.e., Lean).  The New Lean Healthcare Pocket Guide is design for use as a quick and easy reference as you learn and implement Lean tools.  The tools of 5S, continuous flow, cycle time, document tagging, error proofing, goals and outcomes, Just-In-Time, takt time, standard work, pitch, plus all the other Lean tools are thoroughly explained.  This “newer” version includes additional case studies, actual photos, an index, as well as compliments the Value Stream Management for Lean Healthcare book.  This book will assist any healthcare facility in the enabling them into a Lean environment where the focus is on both driving strategic change and meeting operational goals.
  • Sale!

    Value Stream Management for Lean Healthcare

    Original price was: $35.00.Current price is: $18.50.
    By: Don Tapping, Sue Kozlowski, Laura Archbold, and Todd SperlValue Stream Management (VSM) is a proven and effective step-by-step methodology for understanding and applying the principles and practices of the Toyota Production System (i.e., Lean) within a healthcare organization. As authors, we have found continued success in applying the Value Stream Management methodology in the hospitals, clinics, and labs. You will be introduced to many of these successes throughout the book as topical anecdotes. The specific tools and practices of Lean and the implementation plan via the Value Stream Management process will be thoroughly explained.
  • By: Debra Hadfield (RN, BSN, MSN), Shelagh Holmes (RN), Tom Fabrizio, Roger Kremer, and Don Tapping
    Note:   A Dropbox file link will be provided after purchase and the PDF can be used throughout your organization at no additional charge! This book is the first in the industry to offer real solutions and practical advice for improving patient and non-patient care processes, as well as reducing costs. Included in the book are over 20 forms, worksheets, and guidelines for you to use as a workbook as you implement your 5S portion of a Lean or Six Sigma project. Key learning features of this workbook include: 40+ digital photos demonstrating Lean and 5S projects, identification of who should be doing what part of the 5S activity, detailed procedures ensuring each 5S step is done thoroughly, started tips providing valuable insight from Lean Sensei, and quotes from various leaders throughout the world.
  • By: Don Tapping
    The New Lean Pocket Guide has over 120 illustrations to visually convey the tools and concepts, along with detailed descriptions of all the Lean tools. This newer version of the best selling The Lean Pocket Guide also includes: a section on Lean Office and Six Sigma, 20+ digital photos demonstrating Lean in action, a Waste Audit, and a Glossary of Lean terms. The tools of 5S, value stream mapping, document tagging, continuous flow, standard work, visual control, takt time, pitch, runners, waste, plus numerous other Lean tools are thoroughly defined as well as guidelines provided for the implementation of each tool. This version has digital photos of Lean production best practices throughout!
  • By: Don Tapping
    Note:  Currently out of stock for hard copy.   We Print-On-Demand for this title of quantities of 20 or more.  Please call 734-475-4301 to place your order.

    Your eBook will be provided as a downloadable file.

    The downloadable PDF book provided is to be distributed to the quantity purchased. Unauthorized copying or sharing is not permitted. Please email info@theleanstore.com or call 734-475-4301 if you have any questions on the ebook(s) purchase.  EG.,  purchasing 5 copies of a book will allow you to distribute the PDF to 5 users.
    The most comprehensive and practical explanation of Lean concepts and tools made for the shop floor is now available in a larger format. The New Lean Pocket Guide XL has over 120 illustrations to visually convey the tools and concepts, along with detailed descriptions of all the Lean tools. This newer and larger version of the best selling The Lean Pocket Guide also includes: a section on Lean Office and Six Sigma, 20+ digital photos demonstrating Lean in action, a Waste Audit, and a Glossary of Lean terms. The tools of 5S, value stream mapping, document tagging, continuous flow, standard work, visual control, takt time, pitch, runners, waste, plus numerous other Lean tools are thoroughly defined as well as guidelines provided for the implementation of each tool. This version has digital photos of Lean production best practices throughout!
  • Sale!

    The Lean Primer

    Original price was: $15.00.Current price is: $12.50.
     
    By: Roger Kremer and Tom Fabrizio The Lean Primer will allow you to train the organization to understand how critical the implementation of Lean principles and processes are to your short and long term success. It will provide the various reasons why an organization must go Lean, as well as detailing what Lean is. Lean will be explained in the terms of Stabilize, Flow, and Sustain with reference to the following topics of lean vision, waste, value stream mapping, 5S, takt time, buffer and safety stock, continuous flow, standard work, quick changeover, kanban, visual controls, mistake-proofing, leveling, paced withdrawal, visual production control, runners, TPM, and kaizen. Each of these tools will also be explained with digital photos from world-class shops from across the US that shared their best practices.
  • Sale!

    The Lean Assessment

    Original price was: $10.00.Current price is: $8.00.
    By: Roger Kremer
    The Lean Assessment was created as a guide to allow the job shop and small manufacturer in their Lean journey. The Lean Assessment will provide a baseline upon which you can improve - and most importantly also provide a reference on what to do. The Lean Assessment has 13 Lean building block categories that are further divided into sub-categories that are scored. The subsequent score will assist you into allocating the appropriate resources in your Lean project. Administrative areas are also referenced in this assessment. The Assessment is self-administering and will allow you to create the necessary visual spider chart to convey the score within the organization.
  • By: Rob Ptacek and Jaideep Motwani (Ph.D.)
    Today’s Lean! Learning About and Identifying Waste is the first book from the Today’s Lean! series published by MCS Media, Inc.  It has been suggested by you, our readers, that you would like Lean and Six Sigma information to be more succinct and at your fingertips, thus allowing for a single tool or concept to be easily accessible (i.e., as a pocket guide and not a manual).  Therefore, the Today’s Lean! series of books provide:
    1. Concise content on one main Lean or Six Sigma tool or concept
    2. Numerous case studies, worksheets, and examples from all types of industries
    3. Availability as a pocket guide or ebook
    4. A standard format
    5. An avenue to update content immediately via your feedback and input (via ebook updates)
    6. An inspiration for you to implement something similar
  • Sale!

    Today’s Lean! Using 5S to Organize Areas and Files – eBook

    Original price was: $7.95.Current price is: $2.95.
    By: Rob Ptacek and Jaideep Motwani (Ph.D.)
    Note:  Currently out of stock for hard copy.   We Print-On-Demand for this title of quantities of 50 or more.  Please call 734-475-4301 to place your order.

    Your eBook will be provided as a downloadable file.

    The downloadable PDF book provided is to be distributed to the quantity purchased. Unauthorized copying or sharing is not permitted. Please email info@theleanstore.com or call 734-475-4301 if you have any questions on the ebook(s) purchase.  EG.,  purchasing 5 copies of a book will allow you to distribute the PDF to 5 users.
    Today’s Lean! Using 5S to Organize and Standardize Areas and Files is another book from the Today’s Lean! series published by MCS Media, Inc.  It has been suggested by you, our readers, that you would like Lean and Six Sigma information to be more succinct and at your fingertips, thus allowing for a single tool or concept to be easily accessible (i.e., as a pocket guide and not a manual).  Therefore, the Today’s Lean! series of books provide:
    1. Concise content on a one main Lean or Six Sigma tool or concept
    2. Numerous case studies, worksheets, and examples from all types of industries
    3. Availability as a pocket guide or ebook
    4. A standard format
    5. An avenue to update content immediately via your feedback and input (via ebook updates)
    6. An inspiration for you to implement something similar
  • Sale!

    Pursuing Perfect Service

    Original price was: $35.00.Current price is: $28.50.
    By: Rob Ptacek and Jaideep Motwani (Ph.D)
    Note:  Currently out of stock.  Orders placed today will ship within 2 weeks! Pursuing Perfect Service is a comprehensive and detailed set of instructions on how to implement Lean and Six Sigma tools and concepts in a variety of environments. It will provide the solid foundation upon which Lean Sigma tools can be applied in any service organization. Service providers are continually processing daily requests and must know how to identify client needs and expectations, how to best satisfy their needs, and how to do it at the lowest possible cost. This book is a step-by-step implementation guide for continuous improvement while creating a solid foundation upon which to build a service excellence culture. Pursuing Perfect Service also provides insights and examples on how Information Technology can be used to improve data and information flow to enhance the overall client experience, while ensuring organizational profitability.
  •  
    By: David M. TappingThe Lean Pocket Handbook for Financial Services is a quick, ready-to-use, reference allowing employee's in the financial, insurance, and banking industry to learn, understand, and apply Lean (continuous improvement) tools. The book describes the basic thirteen Lean tools (5S, continuous flow, standard work, paper file system, Six Sigma, etc.) that have proven successful in financial service applications. Lean is a business improvement system based on the powerful concepts documented by the world-class Toyota Motor Corporation. Lean is a process to eliminate waste. For these financial service industries to obtain their share of the 21st century investment and banking business, costs must be contained and waste eliminated. If this does not occur through the use of Lean and Six Sigma, your ATM card will be drawing from the Chekiang First Bank Ltd., Beijing, China.
  • Sale!

    Practical Lean Six Sigma for Offices

    Original price was: $15.95.Current price is: $12.95.
    By: Rob Ptacek, Todd Sperl, Jayant Trewn, PhD This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking).  The goal of this book is to make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or “practical” approach to problem solving and continuous improvement.  This book is intended to be used by Sigma Belt Levels, Lean Senseis (i.e., teachers), Continuous Improvement Specialists, front-line managers, and supervisors of departments and work groups, and improvement team members in their efforts to improve all types of administrative processes while reducing waste and variations, and engaging employees.  The Lean Six Sigma tools and concepts are presented relative to the A3 road map to provide a definitive how-to guide to problem solving and continuous improvement (Kaizen) initiatives.
  • First of its kind! The Simply Lean Pocket Guide for Construction is the integration of Lean and the PDCA methodology. The actual case study of Midway Construction demonstrates specifically how problem solving and Lean were used in achieving significant results involving various aspects of the construction industry. The case study - along with the detailed descriptions of the quality improvement tools (with a Lean twist as explained in the case) allows you to take your organization to your next performance level.

    NOTE: We are only providing this book as Print On Demand (POD) which requires a minimum order of 100 books. Please call 734-475-4301 to place your order.  If you require less than that, please consider The New and Improved Lean Office Pocket Guide or The Simple Lean Pocket Guide.

  • By: Don Tapping

    Note:  Discontinued!  If this product is ordered we will substitute the more comprehensive and up-to-date Practical Lean Six Sigma for Offices (value of $12.95 and is the larger 5" x 8.5" format for easier reading) for the same price for a limited time only. (If quantities over 100 are needed, we can Print-on-Demand, and please email info@theleanstore.com for pricing and availability.)
    The New and Improved Lean Office Pocket Guide has over 120 illustrations to visually convey the tools and concepts, along with detailed descriptions of all the Lean tools. This newer version of the best selling The Lean Office Pocket Guide also includes: 10 sections that include examples of Lean for electronic files and folders, a Waste Audit, and a Glossary of Lean terms.  The tools of 5S, value stream mapping, document tagging, continuous flow, standard work, visual control, takt time, pitch, runners, waste, plus numerous other Lean tools are thoroughly defined as well as guidelines provided for the implementation of each tool.  This version has digital photos of Lean office best practices throughout!
  • Sale!

    Lean Office Demystified II – eBook

    Original price was: $17.95.Current price is: $7.95.
    By: Don Tapping, Anne Dunn, Doug Fertuck, and Vlado Baban

    Note:  Currently out of stock for hard copy.   We Print-On-Demand for this title of quantities of 20 or more.  Please call 734-475-4301 to place your order.

    Your ebook will be provided as a downloadable file.

    The downloadable PDF book provided is to be distributed to the quantity purchased. Unauthorized copying or sharing is not permitted. Please email info@theleanstore.com or call 734-475-4301 if you have any questions on the ebook(s) purchase.  EG., purchasing 5 copies of a book will allow you to distribute the PDF to 5 users.
    Lean Office Demystified II is simple to understand and provides easy-to-do steps explaining how Lean can be applied in various administrative settings. The tools of takt time, pitch, leveling, standard work, mistake proofing, value stream mapping, etc. are all explained with examples that anyone can relate to. The book provides three main steps into applying Lean in any type office environment.This new version also reveals the secrets on how Lean can be leveraged with MS Office (and other applications) to move information where it is needed, when it is needed, in error-free ways never dreamed of - at the speed of sight. Learn how MS Excel, Word, Access, Grove, and Visio, as well as ACT!, Windows Explorer, and Google Docs can be used in applying Lean tools and concepts. This is all conveyed through the Global Winds case study that is included at the end of each chapter.This easy-to-use book includes everything you need for success - readiness guides, worksheets, forms, screen shots, application examples, etc. Lean Office Demystified II goes beyond theory to explain how all this works in the actual business case study of Global Winds. Lean Office Demystified II will boost office performance, reduce costs, and increase customer satisfaction, while at the same time create stress-free work place.
  • Sale!

    The Lean Office Pocket Handbook

    Original price was: $7.95.Current price is: $5.95.
    By: Roger Kremer
    The Lean Office Pocket Handbookis a quick-reference guide covering the terms, concepts, benefits and techniques for the application of Lean in administrative areas of all industry types. It is easy to follow, simple in its concepts, and, above all, practical to use. The tools of 5S, continuous flow, office layout, value stream mapping, process mapping, problem solving, kanbanning office supplies, kaizen, plus numerous other Lean tools are defined in terms that relate to the administrative environment.
  • By: Jayant Twewn (PhD), Todd Sperl, Rob Ptacek, and Deborah Salimi (PhD)
    We are pleased to present Kaizen Demystified, perfectly timed for today s ever-changing and ever-demanding business environment requiring improved processes. Whether your industry is manufacturing, healthcare, financial, education, armed forces, services, government, or the construction industry, or, you are a manager, supervisor, team leader, or a front-line worker, this book will provide new insights and ideas for managing and facilitating continuous improvement and problem solving projects (i.e., Kaizen Events). Kaizen Demystified provides a simple and practical approach detailing five distinct methods on how Lean (and Six Sigma) tools and concepts can quickly and efficiently be applied and managed to solve business problems and improve processes. The five types of Kaizen Events detailed in this book are the: (1) Standard 5 Day Kaizen Event, also referred to as a Kaizen Blitz or Rapid Improvement Event, (2) Rolling Kaizen Event, (3) Web Based Kaizen Event, (4) Today's Kaizen Event, and (5) Wiki (or Quick) Kaizen Event. Each type will be thoroughly explained to demystify what it may mean for you. Kaizen Event Leadership is thoroughly explored in a separate chapter/section that relates to all types of Kaizen Events. It provides a listing of the common issues facing the leader of a Kaizen Event as well as suggested how-to leadership skills to address those issues. This is one of the most important aspects of leading any type of Kaizen Event.
  • Sale!

    The 5S for the Office User’s Guide

    Original price was: $14.95.Current price is: $12.95.
    The 5S for the Office User's Guide provides an organization with the forms, worksheets, and checklists necessary to ensure a 5S project is well-planned from the start - as well as ensuring the program is sustained over time. This how-to guide should be used as it is titled - as a "Guide". The information contained in this workbook should supplement, support, and enhance, etc. current materials that an organization may currently be using. Throughout The 5S for the Office User’s Guide there will be various quotations, performance points, references to PC file storage (the IT case study in the appendix) etc. to further invoke the overall need to do 5S in all types of administrative settings.  As organizations automate more administrative functions (i.e., becoming more paperless) then there must exist that same type of organization and standardization for a physical file system as well as the computer file system.  It is the focus of this User’s Guide to have the 5S principles apply to both the physical desktop (paperwork, desk layout, drawer organization, etc.) and the PC desktop (folders, files, emails, shortcuts, etc.). No workbook or guide can take the place of a person’s enthusiasm and passion to improve.  However, what this guide can do is provide a good, solid foundation on what is required to effectively implement 5S in administrative settings while also spearheading efforts to bring those principles to the PC.
  • Sale!

    The Lean Desktop and Networking Pocket Guide XL

    Original price was: $10.95.Current price is: $8.95.
    By: Vlado Baban, Doug Fertuck, Matt Smith, Bob Angeli (P.E.), and Don Tapping

    The Lean Desktop and Networking Pocket Guide XL is designed to be a convenient, quick reference book providing valuable insight into how Lean can be applied to data as it is pulled, analyzed, formatted, and sent through various Desktop and networking applications. The Lean Desktop and Networking Pocket Guide XL details the application of Lean (i.e., the tools and concepts derived from the Toyota Production System), that when leveraged with Microsoft Office and Open Source applications, can assist to better manage data on a daily basis while improving office productivity. Desktop Lean will create a new generation of "power users" and enhance a typical office worker's ability to work individually, as well as collaborate in work group type situations. This "new" power user is a person that readily learns new applications while integrating Lean tools and concepts to eliminate all process waste.
  • Sale!

    The 5S Desktop (PC) Pocket Handbook

    Original price was: $8.95.Current price is: $5.95.
    By: Vlado Baban
    The 5S Desktop (PC) Pocket Handbook is a step-by-step guide for the implementation of 5S to all your electronic files. The XP version of Windows Explorer and the Office 2003 software suite were the versions used in creating this handbook. This handbook is designed to be:
    1. An implementation guide. This handbook steps you through each phase of the 5S process. Examples are shown to assist you in this process. No two file systems (Desktops) are the same; therefore, use the examples as a guide when you apply that phase or step to your Desktop.
    2. A Lean beginning. 5S is a fundamental Lean tool and is considered the foundation for additional Lean tool application. Once 5S has been implemented and results have been obtained, there will be a need to integrate more Lean tools into your Desktop environment.
    3. A spark for the department. Once everyone understands the basic premise of Lean and 5S, then that understanding can serve as a catalyst for a more comprehensive application of Lean tools. (iLean and Lean Office Demystified II are available books on how additional Lean tools can be applied to your Desktop environment.)
    4. A bridge for improved performance. It is often stated that the average person at work today has nearly 80 emails to deal with on a daily basis. This, along with the other application files, can at times be overwhelming for the individual. Using 5S for organizing your emails, as well as the other application files, will greatly assist in managing this barrage of information. Implementing 5S to your files and folders will allow for a more stress-free workplace.
  • By: Rob Ptacek, Todd Sperl, and Jayant Trewn (PhD) The Practical Lean Six Sigma Pocket Guide is designed as a convenient, quick reference, and, most importantly, a step-by-step implementation guide. You can put your finger on any tool within a matter of seconds! Find the right tool for the right initiative by using the: - Navigate the Prepare - Define - Measure - Analyze - Improve - Control right side book tabs. - Complete the A3 Project Report as you learn and apply the various tools on the project by:
    1. Go to the tab in the book that corresponds to the D-M-A-I-C Phase you are working on.
    2. Read about the tools for that phase of your project.
    3. Apply the appropriate tools.
    4. Complete the relevant section of the A3 Project Report.
    5. Repeat 1 - 4 as you navigate through the phases and complete your project.
    - Use the Case Study Example Look-Ahead and Tool Grid Matrix to direct you to specific pages with examples or case studies. - Use the Index for quick access to a specific topic or tool.
  • Sale!

    The Practical Lean Six Sigma Pocket Guide XL – eBook

    Original price was: $17.95.Current price is: $7.95.
    By: Rob Ptacek, Todd Sperl, Jayant Trewn (PhD), and Deborah Salimi (PhD)
    Note:  Currently out of stock for hard copy.   We Print-On-Demand for this title of quantities of 20 or more.  Please call 734-475-4301 to place your order.

    Your eBook will be provided as a downloaded file.

    The download PDF book provided is to be distributed to the quantity purchased. Unauthorized copying or sharing is not permitted. Please email info@theleanstore.com or call 734-475-4301 if you have any questions on the ebook(s) purchase.  EG., if you purchase 5 copies of a book will allow you to distribute the PDF to 5 users.
    The Practical Lean Six Sigma Pocket Guide XL bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking).  This book make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or “practical” approach to problem solving and continuous improvement. Over 40 of the most common Lean Sigma tools are clearly define with a step-by-step approach, checklists, forms and worksheet examples, as well as case study examples from office/service (administrative), retail, healthcare, financial, travel services, and manufacturing.  The broad examples will allow employees to fully understand the “practicality” and universal application these tools provide.  Therefore, with that information, the ability to apply the tool or concept to their processes will be that much more successful.
  • By:  Rob Ptacek, Mark Coats, Col. (Retired, US Army), Todd PtacekToday's Lean Leader is designed for use as a quick and convenient reference, or as a training guide to improve your effectiveness in leading, supervising, and coaching employees. It provides valuable insight into the How To's of leadership and supervision. Today's Lean Leader can be used in a variety of ways, some of which are: (1)The guide is valuable for the new or veteran leader - supervisor (2) Remarkably, the guide in the hands of the workforce makes the task of leading and supervising all the easier when everyone is on the same page on these basic principles.
  • Sale!

    iLEAN – 21st Century Lean

    Original price was: $35.00.Current price is: $22.50.
    By: Vlado Baban, Joe Buys, and Don Tapping
    iLean's content will provide actual case studies, application examples, and working macros that have proven successful in improving information flow in all types of environments. iLean was arranged in a format that should provide you with enough detailed guidance (step-by-step instructions) to apply a similar-type Lean practice to your work process. Starting with Chapter 3, each chapter begins with a section titled Is this you? which was specifically designed to assist you in determining if that chapter has immediate relevancy to your current work challenges. Subsequently, it is suggested that a formal standard improvement methodology, Six Sigma's Design-Measure-Analyze-Improve-Control (D-M-A-I-C), Edward Deming's Plan-Do-Check-Act (PDCA) or some other similar methodology be used if a formal structure is required and/or more statistical analysis needs is required. However, many of the concepts and tools presented throughout this book can be implemented by an individual worker and, therefore, will not require a formal process (other than good project management skills). Microsoft s Office suite of products of Word, Excel, and Outlook, as well as Open Source applications of vTiger, Google Docs, and Huddle, are referenced throughout this book to provide an overall understanding of how Lean can be used to move information faster and more accurately than ever before. In doing so, you will be able to reduce inter-office dependencies, delays, and errors that may be present in your current business processes.
  • First of its kind! The Simply Lean Pocket Guide is the integration of Lean and the PDCA methodology. The interactive Tinker Town case study allows you to take problem solving with a Lean twist to your next performance level. The most basic premise of Lean is to simply and effectively problem solve.   The Simply Lean Pocket Guide is a step-by-step approach to the implementation of process improvements using the PDCA model along with a Lean twist.  If you are just beginning to adopt Lean or Six Sigma as a business improvement model, whether you are in the healthcare, financial services, construction, armed services, manufacturing, government, logistics, service, or construction industry, the first thing that should be acknowledged is that the solution to the problem (or improvement target that is to be reached) will be found in the intellect of the people who are working the process.  Therefore, as a trainer, consultant (internal or external), or departmental head, the focus to improve a situation would be to “somehow” work with that group (and their intellect) and find a solution.  However, that “somehow” is not always easy to attain and will require some guidance along the way.
  • First of its kind! The Simply Lean Pocket Guide is the integration of Lean and the PDCA methodology. The interactive Tinker Town case study allows you to take problem solving with a Lean twist to your next performance level. The most basic premise of Lean is to simply and effectively problem solve.   The Simply Lean Pocket Guide is a step-by-step approach to the implementation of process improvements using the PDCA model along with a Lean twist.  If you are just beginning to adopt Lean or Six Sigma as a business improvement model, whether you are in the healthcare, financial services, construction, armed services, manufacturing, government, logistics, service, or construction industry, the first thing that should be acknowledged is that the solution to the problem (or improvement target that is to be reached) will be found in the intellect of the people who are working the process.  Therefore, as a trainer, consultant (internal or external), or departmental head, the focus to improve a situation would be to “somehow” work with that group (and their intellect) and find a solution.  However, that “somehow” is not always easy to attain and will require some guidance along the way.  Simply Lean will provide that guidance ensuring root causes and wastes are eliminated in creating a Leaner, problem-free process.
  • The Lean Pocket Handbook for Kaizen Events is your personal (i.e., individual) Lean planner for the 21st century. We have found individuals that use this pocket handbook feel more part of the Kaizen team. They also continue to contribute improvement ideas well past the formal team Kaizen Event. That is what Lean is all about - making those small, incremental, improvements daily (i.e., hour-by-hour and minute-by-minute) by those closest to the process.
    This handbook is designed to be:
    1. A quick-reference guide.  Lean tools are explained in more detail in other manuals or by your facilitator during the instruction portion of the workshop.
    2. Your individual (i.e., personal) log. When working outside the formal training class, notes and ideas about the area or process that are being analyzed can be easily written down in this handbook (serving as your personal log) so as not to lose valuable process information.
    3. Your personal Kaizen planner. Kaizen Events will require that individual tasks be assigned to team members to be completed prior to the next meeting.  Many of these tasks will need to be scheduled within the individual’s current work day. This handbook will thus serve as your “planner” to assure these tasks are adequately planned and completed on time.
    4. A tool to self-initiate Idea Kaizens.  An Idea Kaizen is an individual that implements an improvement with little or no assistance or resource required.  This is similar to a Suggestion Program submission; however, the individual with the Idea Kaizen would be responsible for immediate implementation of the idea.
    5. A learning tool.  Each tool will have illustrations to graphically represent the essence of each tool. This will allow you to better understand and learn about each tool prior to using them in your Kaizen Event.
  • By: Todd Sperl, Rob Ptacek, Jayant Trewn (PhD)The A3 Pocket Handbook for Kaizen Events allows team members to be literally and figuratively on the same page when participating in an improvement event.  This allows more ownership, while at the same time preserving organizational knowledge.  The improvement methodology used (i.e., Six Sigma D-M-A-I-C, PDCA, etc.) will relate to the A3 Report that is conveyed in this publication.  (The A3 Report is designed to help you “tell the story” in a logical and visual way and act as a road map for continuous improvement and problem solving initiatives.) The purpose of this pocket handbook is to:
    1. Ensure all team members have a quick reference for Lean Six Sigma definitions.
    2. Compliment, as a mini-workbook, the Practical Lean Six Sigma for Healthcare and The Lean Six Sigma Pocket Guide XL books as well as any other training materials used in an improvement event.
    3. Provide a road map for continuous improvement projects if no other methodology (i.e., PDCA, D-M-A-I-C, etc.) is used.
    4. Provide Lean Thinking Statement assessments at the end of each section for employees to “think” Lean and continue their engagement.
    5. Be a repository of thoughts, ideas, and any action items that may be assigned, etc.
    6. To retain organizational knowledge by being a personal detailed log of the Kaizen Event to be shared and/or referenced later.
  • Sale!

    Who Hollered Fore?

    Original price was: $9.95.Current price is: $7.95.
    By: Don Tapping and John West

    Who Hollered Fore? creates an awareness of the evils of variation – along with the realization of what that costs an organization in time and money. This book will assist in creating a common language and basic Lean theme throughout your organization. Through the story of John, Laura, and the Bartlett’s, as they participate in a charity golf event, the conversation about Lean and golf become intertwined. And finally they discover the secret to it all! About Who Hollered Fore? Who Hollered Fore? creates an awareness of the evils of variation – along with the realization of what that costs an organization in time and money.  It also provides a common language and theme so everyone can understand its importance.  This realization and subsequent action will dramatically improve an organization’s ability to improve the current process – thereby improving the bottom-line.
  • Sale!

    Lean Six Sigma for Service Training Set

    Original price was: $195.00.Current price is: $175.00.
    By: Rob Ptacek and Jaideep Motwani (PhD)
    The Lean Six Sigma for Service Training Set is your complete set of materials for conducting training on the tools and concepts of Lean and Six Sigma as applied to all types of service industries. With over 300+ PowerPoint slides, each tool is thoroughly explained with examples from a wide range of service industries as well as administrative and desktop processes within those organizations. Use this Training Set to customize and add/remove examples and photos as you deem appropriate. No training program that is purchased can be exactly what you want, therefore, it is expected this set be customized. A Dropbox file link will be provided upon purchase!
  • The Lean Pocket Handbook for Kaizen Events (Chinese Edition) is your personal (i.e., individual) Lean planner for the 21st century. We have found individuals that use this pocket handbook feel more part of the Kaizen team. They also continue to contribute improvement ideas well past the formal team Kaizen Event. That is what Lean is all about - making those small, incremental, improvements daily (i.e., hour-by-hour and minute-by-minute) by those closest to the process. Paperback - 3.75" x 5.5" - 96 pages
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