By: David M. TappingThe Lean Pocket Handbook for Financial Services is a quick, ready-to-use, reference allowing employee's in the financial, insurance, and banking industry to learn, understand, and apply Lean (continuous improvement) tools. The book describes the basic thirteen Lean tools (5S, continuous flow, standard work, paper file system, Six Sigma, etc.) that have proven successful in financial service applications. Lean is a business improvement system based on the powerful concepts documented by the world-class Toyota Motor Corporation. Lean is a process to eliminate waste. For these financial service industries to obtain their share of the 21st century investment and banking business, costs must be contained and waste eliminated. If this does not occur through the use of Lean and Six Sigma, your ATM card will be drawing from the Chekiang First Bank Ltd., Beijing, China.
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By: Todd Sperl, Joe Buys, and Rob Ptacek
The 5S for Healthcare Training Set allows you to lead a continuous improvement team in the training and the subsequent implementation of 5S. The presentation includes a brief overview of Lean, Six Sigma, and Lean Six Sigma for Healthcare, guidelines for each step, examples from successful 5S practices, as well as Sensei Tips from those who have done it. The worksheets that are referenced can be immediately customized in the accompanying Excel worksheet file. Notes are included throughout the presentation to assist in explaining the various slides. -
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By: Edwin Garro and Luz Blanco Palma
El Curso de Entrenamiento de Manufactura Lean es un material de entrenamiento todo-incluido , que puede ser adaptado o personalizado de acuerdo con las necesidades de la empresa. Las herramientas Lean y conceptos son explicados en términos de los ejemplos reales de la planta, lo cual permite a los empleados entender mejor y luego aplicar las herramientas Lean. A través de esta guía del participante usted aprenderá:- Cómo aportar sus ideas a través de iniciativas Lean
- A entender cómo se utilizan las herramientas Lean al relacionarlas con ejemplos prácticos
- Cómo se aplican las herramientas Lean a través de su participación en una simulación 4) A mejorar sus destrezas técnicas
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By: Vlado Baban, Joe Buys, and Don Tapping
iLean's content will provide actual case studies, application examples, and working macros that have proven successful in improving information flow in all types of environments. iLean was arranged in a format that should provide you with enough detailed guidance (step-by-step instructions) to apply a similar-type Lean practice to your work process. Starting with Chapter 3, each chapter begins with a section titled Is this you? which was specifically designed to assist you in determining if that chapter has immediate relevancy to your current work challenges. Subsequently, it is suggested that a formal standard improvement methodology, Six Sigma's Design-Measure-Analyze-Improve-Control (D-M-A-I-C), Edward Deming's Plan-Do-Check-Act (PDCA) or some other similar methodology be used if a formal structure is required and/or more statistical analysis needs is required. However, many of the concepts and tools presented throughout this book can be implemented by an individual worker and, therefore, will not require a formal process (other than good project management skills). Microsoft s Office suite of products of Word, Excel, and Outlook, as well as Open Source applications of vTiger, Google Docs, and Huddle, are referenced throughout this book to provide an overall understanding of how Lean can be used to move information faster and more accurately than ever before. In doing so, you will be able to reduce inter-office dependencies, delays, and errors that may be present in your current business processes. -
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Work load balancing is the optimal distribution of work units throughout the value stream to maintain takt time or pitch. Also known as employee/staff balancing or line balancing, work load balancing assures that now one worker is doing too much or too little work. Work load balancing begins with analyzing the current state of how work relative to the value stream is allocated and ends with an even and fair distribution of work, ensuring that customer demand is met with a continuous flow mentality. The Employee Balance eTool will make this process easier by allowing you to enter the various process activities and cycle times, as well as automatically displaying them in bar graph form. This eTool is a fully customizable Microsoft Excel file. Everything is here and ready for you to get started! -
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The Simply Lean Training Set is your 21st century solution to conveying the PLAN-DO-CHECK-ACT (PDCA) methodology with a Lean focus. This set is based on over 30 years of problem solving and Lean implementation. The Set allows an organization to teach the topics contained in The Simply Pocket Guide with numerous interactive case studies that allow the participants to practice using basic problem solving tools. The Set also conveys the most basic aspects of Lean through examples and digital photos. In this training set you will learn how to:- Use quality improvement tools through case study examples and activities
- Integrate Lean into any problem solving or Six Sigma project
- Conduct Kaizen Events
- Summarize the teachings through a Simply Lean Jeopardy game
- Conduct a simulation that conveys Lean and problem solving solutions
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By: Don TappingThe New Lean Office Training Set is your 21st century solution to conveying the methodology of teaching Lean practices in administrative settings. This set is based on over 15 years of Lean Office implementation. The Set allows an organization to teach the topics contained in the best selling The New Lean Office Pocket Guide with references throughout on the Note Pages of the Facilitator’s Guide. The Lean Office Assessment (Microsoft Excel) will allow you to identify key areas that may be of value to initiate Lean projects. -
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By: Rob Ptacek and Jaideep Motwani (PhD)
The Lean Six Sigma for Service Training Set is your complete set of materials for conducting training on the tools and concepts of Lean and Six Sigma as applied to all types of service industries. With over 300+ PowerPoint slides, each tool is thoroughly explained with examples from a wide range of service industries as well as administrative and desktop processes within those organizations. Use this Training Set to customize and add/remove examples and photos as you deem appropriate. No training program that is purchased can be exactly what you want, therefore, it is expected this set be customized. A Dropbox file link will be provided upon purchase! -
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By: Todd Sperl, Joe Buys, and Rob Ptacek The 5S Training Set allows you to lead a continuous improvement team in the training and the subsequent implementation of 5S. The presentation includes a brief overview of Lean, Six Sigma, and Lean Six Sigma, guidelines for each step, examples from successful 5S practices, as well as Sensei Tips from those who have done it. The worksheets that are referenced can be immediately customized in the accompanying Excel worksheet file. Notes are included throughout the presentation to assist in explaining the various slides. -
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The Lean Manufacturing Jeopardy Game is a highly-engaging game to reinforce Lean concepts presented throughout a training session or workshop. This activity is typically conducted at the end of a training session. Lean Jeopardy allows for the group to be energized with the information that had been presented, while at the same time having fun in a competitive manner. The Lean Manufacturing Jeopardy Game has four categories, What is it?, Why use it?, Where use it?, and Picture this? with 5 answers for each category. There is also an additional 100 answers provided in a Microsoft Word file from which you can cut and paste into the PowerPoint file for newer versions as you see fit. The new questions are referenced from The New Lean Pocket Guide (XL). -
By: Debra Hadfield (RN, BSN, MSN), Shelagh Holmes (RN), Tom Fabrizio, Roger Kremer, and Don Tapping
Note: A Dropbox file link will be provided after purchase and the PDF can be used throughout your organization at no additional charge! This book is the first in the industry to offer real solutions and practical advice for improving patient and non-patient care processes, as well as reducing costs. Included in the book are over 20 forms, worksheets, and guidelines for you to use as a workbook as you implement your 5S portion of a Lean or Six Sigma project. Key learning features of this workbook include: 40+ digital photos demonstrating Lean and 5S projects, identification of who should be doing what part of the 5S activity, detailed procedures ensuring each 5S step is done thoroughly, started tips providing valuable insight from Lean Sensei, and quotes from various leaders throughout the world. -
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By: Don Tapping and John West
Who Hollered Fore? creates an awareness of the evils of variation – along with the realization of what that costs an organization in time and money. This book will assist in creating a common language and basic Lean theme throughout your organization. Through the story of John, Laura, and the Bartlett’s, as they participate in a charity golf event, the conversation about Lean and golf become intertwined. And finally they discover the secret to it all! About Who Hollered Fore? Who Hollered Fore? creates an awareness of the evils of variation – along with the realization of what that costs an organization in time and money. It also provides a common language and theme so everyone can understand its importance. This realization and subsequent action will dramatically improve an organization’s ability to improve the current process – thereby improving the bottom-line. -
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By: Joe Buys, Vlado Babon, and Don Tapping
The 5S Desktop (PC) Training Set allows you to apply the Lean tool of 5S to your electronic files and folders using Windows Explorer and Outlook. The Training Set is based off the best-selling The 5S Desktop (PC) Pocket Handbook with references throughout on the Note Pages of the Facilitator's Guide. You will learn the step-by-step procedures for organizing and standardizing all your electronic files through the Greybeck, Inc. case study. Also, through the 5S phases, flags, filters, and reminders will be discussed to ensure your emails are better organized and handled. 5S is a powerful tool to begin to improve office productivity in regards to data and information flow. -
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By: Jayant Trewn, PhD, Todd Sperl, Rob Ptacek, and Deborah Salimi, PhD The Kaizen Event Training package is your comprehensive set of materials to facilitate the training of those within your organization responsible for implementing continuous improvement projects (i.e., Kaizen Events). Five types of Kaizen Events will be detailed allowing teams to conduct full 5-day type events to conveying approaches on how individuals can contribute via kaizen in improving daily processes. The five types of Kaizen Events are: Standard 5 Day Kaizen Event, Rolling Kaizen Event, Web Based Kaizen Event, Today's Kaizen Event, and Wiki (or Quick) Kaizen Event. The materials are based on the best selling book, Kaizen Demystified which was written by authors/consultants with having conducted over 1,000 Kaizen Events! The training is for Black or Green Belts, Continuous Improvement Specialists, Lean Senseis, departmental supervisors and managers, work group or team leaders, etc. - basically, anyone that has someone reporting to them and is responsible for improving processes. Or, it can be used for Green Belt training or for those individuals who have little or no experience with Lean Six Sigma. -
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By: Vlado Baban, Doug Fertuck, Matt Smith, Bob Angeli (P.E.), and Don Tapping
The Lean Desktop and Networking Pocket Guide XL is designed to be a convenient, quick reference book providing valuable insight into how Lean can be applied to data as it is pulled, analyzed, formatted, and sent through various Desktop and networking applications. The Lean Desktop and Networking Pocket Guide XL details the application of Lean (i.e., the tools and concepts derived from the Toyota Production System), that when leveraged with Microsoft Office and Open Source applications, can assist to better manage data on a daily basis while improving office productivity. Desktop Lean will create a new generation of "power users" and enhance a typical office worker's ability to work individually, as well as collaborate in work group type situations. This "new" power user is a person that readily learns new applications while integrating Lean tools and concepts to eliminate all process waste. -
The Lean Office Pocket Handbook (Chinese Edition) is a quick-reference guide covering the terms, concepts, benefits and techniques for the application of Lean in administrative areas of all industry types. It is easy to follow, simple in its concepts, and, above all, practical to use. The tools of 5S, continuous flow, office layout, value stream mapping, process mapping, problem solving, kanbanning office supplies, kaizen, plus numerous other Lean tools are defined in terms that relate to the administrative environment. Paperback - 3.75" x 5.5" - 80 pages -
The Lean Pocket Handbook for Kaizen Events (Chinese Edition) is your personal (i.e., individual) Lean planner for the 21st century. We have found individuals that use this pocket handbook feel more part of the Kaizen team. They also continue to contribute improvement ideas well past the formal team Kaizen Event. That is what Lean is all about - making those small, incremental, improvements daily (i.e., hour-by-hour and minute-by-minute) by those closest to the process. Paperback - 3.75" x 5.5" - 96 pages -
This is a 10 minute virtual tour of Eaton- Aerospace Division’s Customer Service organization. It shows the before and after of the Order Entry Value Stream, along with testimonials on how it was done. The tools of 5S, value stream mapping, document tagging, standard work, runners, takt time, pitch, heijunka, kanbans, etc. are all shown working in this administrative setting. (Click on the photo for more information and to see a clip of the video.)
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The Lean Healthcare Jeopardy Game (available as a Microsoft PowerPoint file for you to customize) is a highly-engaging game to reinforce Lean concepts presented throughout a training session or workshop. This activity is typically conducted at the end of a training session. Lean Jeopardy allows for the group to be energized with the information that had been presented, while at the same time having fun in a competitive manner. The Lean Healthcare Jeopardy Game has four categories, What is it?, Why use it?, Where use it?, and Picture this? with 5 answers for each category. There is also an additional 100 answers provided in a Microsoft Word file from which you can cut and paste into the PowerPoint file for newer versions as you see fit. The new questions are referenced from The Lean Healthcare Pocket Guide (XL). -
The Lean Office Jeopardy Game (available as a Microsoft PowerPoint file for you to customize) is a highly-engaging game to reinforce Lean concepts presented throughout a training session or workshop. This activity is typically conducted at the end of a training session. Lean Jeopardy allows for the group to be energized with the information that had been presented, while at the same time having fun in a competitive manner. The Lean Office Jeopardy Game has four categories, What is it?, Why use it?, Where use it?, and Picture this? with 5 answers for each category. There is also an additional 100 answers provided in a Microsoft Word file from which you can cut and paste into the PowerPoint file for newer versions as you see fit. The new questions are referenced from The New Lean Office Pocket Guide.
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The Lean Desktop and Networking Training Set is a comprehensive training program to educate a group of employees in how the principles of Lean (i.e., the Toyota Production System), a world-class continuous improvement methodology and philosophy, applies to their Desktop and net-working environment. It is through implementing Lean tools and concepts that one can begin to understand the power of Lean and what it can do for an organization in regards to data and information flow. Lean, when leveraged with Microsoft Office and Open Source applications, will assist to better manage information and data faster and better than ever before. Lean Desktop will create a new generation of "power users" and enhance their ability to work individually, as well as collaborate effectively in work group type improvements. This Training Set will allow you to:
- Convey the concepts of Lean to data and information flow
- Facilitate an 8-hour training session on Lean Desktop
- Customize the training to fit your organizational needs
- Conduct numerous exercises in Excel demonstrating Lean tools and concepts
- Use The Lean Desktop and Networking Pocket Guide XL as a post-training aid
- Conduct a Lean Desktop Jeopardy Game
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By: David M. Tapping
The New Lean for Financial Services Training Set is your 21st century solution to conveying the methodology of teaching Lean practices in the financial service industry. This Set is based on over 10 years of implementing Lean in insurance, investment, banking, credit union, and mortgage companies. The Set allows you to teach the topics contained in the best selling The Lean Pocket Handbook for Financial Services and The (New) Lean Office Pocket Guide with references throughout on the Note Pages of the Facilitator’s Guide. The Lean Office Assessment (Microsoft Excel) will allow you to identify key areas that may be of value to initiate Lean projects. -
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By: Don Tapping The New Lean Pocket Guide (Chinese Edition) has over 120 illustrations to visually convey the tools and concepts, along with detailed descriptions of all the Lean tools. This newer version of the best selling The Lean Pocket Guide also includes: a section on Lean Office and Six Sigma, 20+ digital photos demonstrating Lean in action, a Waste Audit, and a Glossary of Lean terms. The tools of 5S, value stream mapping, document tagging, continuous flow, standard work, visual control, takt time, pitch, runners, waste, plus numerous other Lean tools are thoroughly defined as well as guidelines provided for the implementation of each tool. This version has digital photos of Lean production best practices throughout!